The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   July 2, 2026 — Rated 10 out of 10 by H.C. Salt Lake City - The Parking Spot
What do you like about our services?

The shuttle is very quick and convenient. I've only had helpful drivers and it's been a pleasant experience the two times I've used this service.

Report a concern   July 2, 2026 — Rated 9 out of 10 by S.A. Los Angeles - The Parking Spot Sepulveda
What do you like about our services?

Convenient

Report a concern   July 2, 2026 — Rated 10 out of 10 by T.M. Houston Hobby - The Parking Spot 2
What do you like about our services?

The Parking Spot is very timely for arrivals and pickups.

Report a concern   July 2, 2026 — Rated 10 out of 10 by Cindy Schlote Denver - The Parking Spot South
What do you like about our services?

We love the parking spot. The staff members are helpful and the services work well.

Report a concern   July 2, 2026 — Rated 10 out of 10 by L.G. Houston IAH - The Parking Spot JFK
What do you like about our services?

We park there a couple of times each year, and once booked, everything works very well.
Thanks very much for your assistance and good drivers.
Cheers

Report a concern   July 2, 2026 — Rated 10 out of 10 by harriette craig Pittsburgh - The Parking Spot
What do you like about our services?

Under cover able to get a reservation drivers are helpful and friendly

Report a concern   July 2, 2026 — Rated 10 out of 10 by Osiel Cespedes Atlanta - The Parking Spot 2
What do you like about our services?

Excellent Customer Service

Report a concern   July 2, 2026 — Rated 10 out of 10 by Arlene Goodman Orlando - The Parking Spot
What do you like about our services?

ease of reservations - pick-up at car and at terminal always speedy - friendly- helpful drivers

Report a concern   July 2, 2026 — Rated 10 out of 10 by W.L. Phoenix - The Parking Spot South
What do you like about our services?

Easy to book, park, and check out.

Report a concern   July 2, 2026 — Rated 9 out of 10 by S.S. Newark - The Parking Spot Haynes
What do you like about our services?

You get a 9 out of 10 for my happiness with the location, ease of access, price, app, etc. Minus one point for the fact that my front left bumper was damaged (scuffed, hit with plastic/painted surface) while at your location. I am even more disappointed that I did not take the time to more thoroughly check my vehicles condition prior to departing. I chalk that up to long day, tired, late, hungry, etc. Nevertheless, someone did not own up to causing the damage whether it was a self park driver or one of the valet drivers.

Report a concern   July 2, 2026 — Rated 10 out of 10 by aaron miller Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

Great service

Report a concern   July 2, 2026 — Rated 10 out of 10 by D.S. Nashville - The Parking Spot
What do you like about our services?

Great service and the workers are helpful and friendly! Will recommend this service

Report a concern   July 2, 2026 — Rated 10 out of 10 by R.M. Buffalo - The Parking Spot
What do you like about our services?

I certainly enjoy the Parking spot from check in to when I leave the lot. Simple check in, the van to take me to the airport is very prompt and I get dropped off right in front of the airlines I am flying. Extremely happy with the Parking Spot!!

Report a concern   July 2, 2026 — Rated 10 out of 10 by N.A. Salt Lake City - The Parking Spot
What do you like about our services?

Ease of access and prompt pickup

Report a concern   July 2, 2026 — Rated 10 out of 10 by J.K. Chicago MDW - The Parking Spot
What do you like about our services?

Prompt, on time, fair pricing, very friendly shuttle drivers

Report a concern   July 2, 2026 — Rated 10 out of 10 by A.S. Dallas DFW - The Parking Spot North
What do you like about our services?

I recently had a negative experience with The Parking Spot. The Assistant Manager (Burney) proactively reached out to me to understand what happened. They went above and beyond to make things right with me. I truly appreciate how the situation was handled and am happy with the resolution.

Report a concern   July 2, 2026 — Rated 10 out of 10 by L.S. Los Angeles - The Parking Spot Sepulveda
What do you like about our services?

Clean facility. Excellent location. Courteous and timely staff.

Report a concern   July 2, 2026 — Rated 10 out of 10 by C.L.H. Salt Lake City - The Parking Spot
What do you like about our services?

Efficient

Report a concern   July 2, 2026 — Rated 9 out of 10 by P.F. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Covered parking with fast, efficient and courteous drivers to and from the airport

Report a concern   July 2, 2026 — Rated 10 out of 10 by T.C. Newark - The Parking Spot Haynes
What do you like about our services?

Shuttle bus was quick and efficient. I used valet and my car was waiting for me when I was dropped at the lot. And, the air conditioning was running to cool off the car

Report a concern   July 2, 2026 — Rated 10 out of 10 by B.R. Charlotte - The Parking Spot
What do you like about our services?

Easy to park and get picked up going and coming from the airport!!

Report a concern   July 2, 2026 — Rated 10 out of 10 by T.T. Kansas City - The Parking Spot
What do you like about our services?

Friendliness of staff and speed.

Report a concern   July 2, 2026 — Rated 9 out of 10 by P.C. Atlanta - The Parking Spot Plus
What do you like about our services?

The driver that drove us to the airport wasnt the friendliest, but those things happen, since it had been a while since we been to the airport it would be nice if the drop off driver would indicate the pu location to take us back to park vehicle. FYI the driver that picked up at the airport was GREAT!

Report a concern   July 2, 2026 — Rated 9 out of 10 by R Gordon Baltimore - The Parking Spot North
What do you like about our services?

Pickups are typically on good times. And the Pickup driver is typically very helpful.

Report a concern   July 2, 2026 — Rated 10 out of 10 by John Ryder Philadelphia - The Parking Spot North
What do you like about our services?

They were efficient and friendly

Report a concern   July 2, 2026 — Rated 9 out of 10 by Anne Nguyen Los Angeles - The Parking Spot Century
What do you like about our services?

Customer service resolution was good and timely. The only thing that would be better is if the shuttles come more often.

Report a concern   July 2, 2026 — Rated 10 out of 10 by A.R. St. Louis - The Parking Spot
What do you like about our services?

The drivers were so friendly kind and helpful

Report a concern   July 2, 2026 — Rated 10 out of 10 by M.W. Phoenix - The Parking Spot 2
What do you like about our services?

Super great service, prices, and nice courtesy shuttle drivers! Keep up with the savings discounts for parking!

Hire more drivers...especially during the early morning traveling to the airport. There was only one early morning driver for the shuttle service on June 20,2026. I know that several people including me who almost missed their flights because the shuttle bus was not picking us up.
I almost had to take a LYFT ride to the airport, but the Parking Spot 2 shuttle bus finally arrived!
I had to walk to the front gate with my luggage in tow...in order to catch this PS2 shuttle bus!

Report a concern   July 2, 2026 — Rated 10 out of 10 by L.C. Chicago MDW - The Parking Spot
What do you like about our services?

Easy parking and bus pick up.

Report a concern   July 2, 2026 — Rated 9 out of 10 by J.P. Baltimore - The Parking Spot West
What do you like about our services?

The Parking Spot is affordable and also secure. I can leave my car knowing it is safe.

The offer deals which thankfully often coincide with my travel.

Their staff have always been considerate and friendly.

Unless they go dark-side I will remain a lifelong customer.


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