Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   March 31, 2026 — Rated 10 out of 10 by T.L. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Special Financing. Also Ben and his coworker were extremely accommodating and tried hard for the sale without ever coming across as pushy. Truth is, we wanted a hybrid and that doesn’t exist in the genesis suv fleet; however, when the palisade hybrid goes to zero (or close) percent financing, Ben oughta reach back out and sell us a car. Thank you

Report a concern   March 31, 2026 — Rated 10 out of 10 by T.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very professional and accurate timing.

Report a concern   March 30, 2026 — Rated 10 out of 10 by P.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I appreciate working with the same service rep each time, which is Jennifer. She knows me and my vehicle and I believe we have developed a trusted relationship.

Report a concern   March 29, 2026 — Rated 10 out of 10 by Michelle Leach Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Staff is helpful and professional. The prices are also comparable and the mechanics do excellent work !

Report a concern   March 28, 2026 — Rated 10 out of 10 by William Hall Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick perfect service. Jennifer did great

Report a concern   March 28, 2026 — Rated 10 out of 10 by J.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great Service from Jennifer and the whole crew.

Report a concern   March 28, 2026 — Rated 10 out of 10 by Brenda Cable Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The customer service staff members were
wonderful, and the battery replacement was done in a timely manner.

Report a concern   March 28, 2026 — Rated 10 out of 10 by G.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Convenience!

Report a concern   March 28, 2026 — Rated 10 out of 10 by Victor Grubb Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Customer service.

Report a concern   March 28, 2026 — Rated 10 out of 10 by B.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Reliability, profesdionalism

Report a concern   March 27, 2026 — Rated 9 out of 10 by A.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Timely service. Comfortable waiting area. Pretty easy to set up appointment.

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Do not have any problems with the friendly service that I get.

Report a concern   March 27, 2026 — Rated 10 out of 10 by John Cansler Jr Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always great service from their excellent staff.

Report a concern   March 27, 2026 — Rated 10 out of 10 by C.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

All staff are very helpful. MJ has sold us our last 2 vehicles.

Report a concern   March 27, 2026 — Rated 10 out of 10 by T.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is friendly and professional.
Thank you, Ron always 5 star service!!

Report a concern   March 27, 2026 — Rated 10 out of 10 by Cathie Persinger Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer always answers my questions and concerns
She lets me know what to expect at my next service time.
Always friendly customer service.

Report a concern   March 27, 2026 — Rated 10 out of 10 by B.N. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Attention to personal service.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Robert Stith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nice shop, nice staff. Very happy,

Report a concern   March 27, 2026 — Rated 10 out of 10 by B.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Customer service is top notch! Always satisfied with my service!

Report a concern   March 27, 2026 — Rated 10 out of 10 by C.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great ServiceAdvisor for me will not put her name out

Report a concern   March 27, 2026 — Rated 10 out of 10 by K.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very efficient

Report a concern   March 27, 2026 — Rated 10 out of 10 by M.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Speed of processing the transaction .. had my new vehicle within 2 hours of entering the dealership

Report a concern   March 27, 2026 — Rated 9 out of 10 by Cyreatha Meeks Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Reliable and quality vehicles, affordable, down payment, and reasonable price

Report a concern   March 27, 2026 — Rated 10 out of 10 by Linda Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Not having to wait long periods of time with appointments

Report a concern   March 27, 2026 — Rated 10 out of 10 by Billie Sanders Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy of scheduling and friendly environment.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Megan Kidd Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great pricing and great service. Easy to schedule when you guys have great customer service.

Report a concern   March 27, 2026 — Rated 10 out of 10 by B.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service no wait time

Report a concern   March 27, 2026 — Rated 10 out of 10 by G.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You fixed the problem with my car.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Russell Barnes Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Very helpful

Report a concern   March 27, 2026 — Rated 10 out of 10 by D.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Love my suv the service is always fast and efficient


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