- Phone: (859) 263-5020
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Customer Testimonials
Pricing and customer service…
Quick and efficient. Good communication. let you know what future services may be needed, but not high-pressure.
I always get treated with such respect and I love coming here
First time dealing with Don Franklin nissan. Staff was very helpful. Galling a loaner car was a life saver and appreciated. Car runs great
From the purchase of my vehicle last year to the current service visit, there has never been a problem or concern on my part. Great service in every way.
We have purchased vehicles from multiple different dealerships, the Nissan Don Franklin is head and shoulders above the rest.
Everyone I have dealt with is very professional yet welcoming, and Jennifer is top notch, can not say enough good things about her
Sevice appointments are timely. Everyone is polite and attentive and you are advised of what is happening
In the seven years that I've have my car serviced, not once has there been a problem. My service adviser is very friendly and helpful. I think that you could not find better people to work with.
In quickly - nice staff
Good waiting area
Good service
New technology did not work - supposed to get a text about digital inspection
Quote seemed high but that might be tariffs, dumb politicians, etc
Service done successfully and efficiently.
Friendly, professional and thorough
Ron and his counter parts are always friendly and professional. Treat you like your best friend would.
Friendly service
Very impressed with the overall experience from the time I left my vehicle, courtesy driver taking me back to work, very informative when I picked up my vehicle .
1st time really dealing with the dealership, definitely will not be the last ! 😊
Not pushy and great deals!
Detailed breakdown of the service that was done, and a window that you can actually see it being done, and sometimes get a free was
The service department is well organized and well run. They are always ready for me when I arrive and the information and updates they provide are always timely and informative.
I appreciate the great service, professional, no pressure, no hassel. This is our 2nd purchase at Don Franklin. Thank you Jill, MJ, Eric and Steve.
Lance & Carrie Horn
Prompt efficient
So friendly!
Seevice
The customer service is always great!
I always get my vehicle serviced with a friendly smile. I always get treated with respect. I recommend to everyone this dealership for your car services. 🙂
Products are reliable and priced accordingly. Customer service is outstanding.
The friendly atmosphere! How welcome you feel and how they’re not pushy!
In and out!
Your employees are great
I drive few miles so I don't need an oil change often. I always make the 1 hr 40 minute trip to Don Franklin for service. I have found it is easy to get an appointment and oil changes are fast. Also I like the fact they sent me a coupon for a discount,
Efficiency and professionalism!
Good service