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Customer Testimonials
They are always pleasant and willing to work with you to give you best service for your dollar!
Customer service friendly
Don Franklin Staff are a great team! I was very fortunate to work with Chris in the service department. He always was up front with the maintenance on my Pathfinder. I never had bought another vehicle without paying the first one off. However, last week I decided to meet with Jill about the possibility of purchasing a new Pathfinder while getting my oil changed. I never thought I would be leaving in a brand new Pathfinder with a considerable lower monthly payment. Jill is a 10 out 10! She was awesome to work with through the whole process. I also need to mention Walt, whom provides top of the line customer service. I will always be a Don Franklin Fan!
This is only my second service- everyone is nice and friendly- answers questions and excellent work on our vehicle.
Friendly and timely service.
Your good customer service, your prices. I was a Service Manager for Glenn Nissan and Service Director and Parts Director for Glenn Infiniti. And Worked with Infiniti North American. We were ranked number one for fixed right the first time and 100% Customer Satisfaction for North America so I know what it takes to give great service. I don't trust many people working on my Nissans. Thanks for the great Service you do for me.
Ease of purchase snd no presdure
NA
Customer service is always top notch. I am always kept in the loop on what is going on with my vehicle and any issues or concerns are always explained. The staff always go above and beyond.
Fast and professional service. Knowledgeable staff
The inventory and friendly/professional staff
Nissan products since I own a Nissan and friendly service!
The employees
Original Nissan parts. Good service:
The service appointment was performed in a timely manner. The various factors of the service were explained to me by the Service Representative.
Thank you.
Always wonderful to deal with!
Fast friendly and efficient!
All went well!!Thank you!!
Friendly people that don't try to constantly upsell me.
Excellent customer service!
Selection of vehicles
The service is top notch, people are super friendly and helpful.
Excellent service, friendly staff.
We receive Red Carpet service and are treated like family any time we are there. We wouldn't trust anyone but Don Franklin service to touch our vehicles.
Good service
The personal treatment we receive is the best every time we've come in for service for nearly 20 years.
Jennifer in the Don Franklin Nissan Service department is always pleasant to work with. The team gets me in and out. They are thorough with their inspections and I trust them with their recommendations.
Fair deals
Excellent customer service- professional, courteous, fast and thorough.
Very friendly and courteous and professional to help when bringing in a vehicle. Able to communicate with me about mine when it was necessary. The loaner vehicle I was provided was really great. I really liked the car.