- Phone: (859) 263-5020
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Customer Testimonials
Very professional and reliable service!
I have always loved Don Franklin and this is my 4th Don Franklin purchase. I have always been very satisfied with my treatment. The Nissan service is great! My other three experiences are with Toyota of Corbin.
GOOD SERVICE.
Most important characteristic for me are the extremely trustworthy people and services.
I like that you have everything in order. Appointments are smooth.
Have very nice service reps,Jennifer was very nice and helpful.
Very friendly and up front about what is needed without pressure to service things that aren’t needed. Jennifer is so helpful and friendly. Only get my car serviced there.
Great people to work with
Friendly thorough service
Great courteous and friendly staff.
Easy to make appointments
Knowing that the technicians know my car
Able to rely on Ron to recommend service milestones, to coordinate the work and to explain any issues found. Much appreciated.
Operates well. Very comfortable— especially on long trips! Reliable and all around perfect for me/us.
Services — excellent! Well organized and efficient. Personnel are friendly and helpful. Knowledgeable, too!
Updated quickly
Repairs super fast
Smooth quick process
Very knowledgeable and helpful.
Great service and they got our car back to us within business hours. Josiah was a great representative as well
My wife and I have come to find that Nissan vehicles are dependable and that Don Franklin Nissan is a great place to have them serviced to get the best life out of your Nissan. We have a 2011 Pathfinder, a 2019 Frontier, and a 2021 Titan.
Everyone is courteous & knowledgeable
Great service and great people
Knowledgeable, Friendly,Efficient
When you get to the service center they make you feel welcome and the staff and service on your car is great
People providing Your services have been professional and the work has been great so far. My first oil change on my new car . I was pleased from the time I checked in to the time they returned my car all cleaned up !
Scott was amazing, and everyone else were friendly and kind.
Friendly, efficient service
Ease of making an appointment. Service wait is desirable.
Everything is very efficient from the time you walk in the door and are greeted by a service department representative to the time you pick up your car. Any service that is required is explained to you.
My car was returned to me, newly washed. I continue to be very impressed with Don Franklin-Nissan. Thank you.
Communication
Caring staff
I really appreciate how friendly, helpful, and efficient everyone is throughout the business. I also especially appreciate the honesty of the service department. They don’t recommend or do unnecessary work just because they can, and that honesty and integrity really means a lot. It’s nice to know you can trust the people taking care of you and your vehicle!
I always like bringing my car back to the dealership. Everybody tells me that I pay more. but I don’t care. I like to know that my car is well taken care of.
Friendliness of the workers in the Service Department