Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   March 27, 2026 — Rated 10 out of 10 by T.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I really like the Leaf. The service guy was attentive and friendly.

Report a concern   March 27, 2026 — Rated 10 out of 10 by C.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I loved my previous Nissan, so I decided to buy another one. The people at the dealer have been friendly and helpful.

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.O. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Great help worked it out with us just all around. Good service.

Report a concern   March 27, 2026 — Rated 10 out of 10 by James Brown Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Good value for a good product.
I have four Nissan presently they can from Don Franklin.
Their service is top notch.

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nice friendly people

Report a concern   March 27, 2026 — Rated 10 out of 10 by M.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Efficiency and nice

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly staff

Report a concern   March 17, 2026 — Rated 10 out of 10 by Kurt Hulliger Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The appointment went without a hitch, everybody was very courteous and professional
I will do all my Service Business with Don Franklin

Report a concern   March 14, 2026 — Rated 10 out of 10 by Michelle Woods Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They are good

Report a concern   March 14, 2026 — Rated 10 out of 10 by Howell Holbrook Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You take care of service of the vehicle and don’t try to sell a lot of other non-needed items

Report a concern   March 14, 2026 — Rated 10 out of 10 by D.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department has always been great and very quick for us.

Report a concern   March 14, 2026 — Rated 10 out of 10 by Donna Galvin Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional, courteous & very helpful answering questions.

Report a concern   March 14, 2026 — Rated 9 out of 10 by J.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

On time, including an unexpected need for an air filter change at a good price

Report a concern   March 14, 2026 — Rated 10 out of 10 by Fred D Robinson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service team is always friendly and cares about customers auto needs and take their time making sure things are right thank u don franklin Joshua was very nice and informative

Report a concern   March 14, 2026 — Rated 10 out of 10 by S.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

the service was good only issue is i immediately started getting text messages from auto sales about my 2019 Nissan so i feel my information was shared

Report a concern   March 14, 2026 — Rated 10 out of 10 by D.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service and service advisor

Report a concern   March 13, 2026 — Rated 10 out of 10 by Lana Little Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very thorough and kind staff. ! Service done correctly and timely.

Report a concern   March 13, 2026 — Rated 10 out of 10 by Jason Wheat Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The friendly service.

Report a concern   March 13, 2026 — Rated 10 out of 10 by Steven Slaughter Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like the details the process that you guys do it’s just AWESOME!!

Report a concern   March 12, 2026 — Rated 10 out of 10 by N.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I think your hospitality is good but your prices are high.

Report a concern   March 12, 2026 — Rated 10 out of 10 by Philip Lovely Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Friendly and helpful

Report a concern   March 12, 2026 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Chris in service is great to work with. He is always so pleasant and works to make sure to keep me posted on how my vehicle does in service. He is a huge asset to Don Franklin!

Report a concern   March 12, 2026 — Rated 10 out of 10 by Mary Woodward Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

MJ was wonderful. Low pressure sales representative who immediately earned our trust. I dreaded looking at cars thinking an obnoxious sales person would follow and pepper us with questions. MJ showed me what I liked, answered my questions and made us feel good about the trade-in and subsequent purchase of a new vehicle.

Report a concern   March 12, 2026 — Rated 9 out of 10 by T.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Its friendly. Jennifer was very helpful and patient with me.

Report a concern   March 12, 2026 — Rated 10 out of 10 by Glenn Wilson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service

Report a concern   March 12, 2026 — Rated 10 out of 10 by Lisa Ellis Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We bought a 2023 Rogue and loved it, brought it in for oil change, no intention of buying a new vehicle but drove out with a 2026 Pathfinder. Absolutely love your vehicles!!

Our salesman was Ransom Griffrey and Ben, the manager, they were so awesome!!

Report a concern   March 12, 2026 — Rated 10 out of 10 by A.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You take time to explain things. Able to get in when needed.

Report a concern   March 12, 2026 — Rated 10 out of 10 by Sandra Neal Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You done what needed to be done in a timely manner

Report a concern   March 10, 2026 — Rated 10 out of 10 by Timothy Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very easy to deal with, no issues what’s so ever

Report a concern   March 10, 2026 — Rated 10 out of 10 by C.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Timely and reliable


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