Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   December 11, 2025 — Rated 9 out of 10 by Rae Coleman Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I trust that the work will be done correctly and I have no complaints after utilizing the service department for over 9 years.

Report a concern   December 11, 2025 — Rated 10 out of 10 by H.R. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Good service nice friendly people

Report a concern   December 11, 2025 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Daryl Bond is great to work with. Very knowledgeable. Plus selection and warranty is hard to beat.

Report a concern   December 10, 2025 — Rated 10 out of 10 by S.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department people are very helpful and trustworthy.

Report a concern   December 10, 2025 — Rated 9 out of 10 by Theresa Parker Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The salesman was helpful & understanding

Report a concern   December 10, 2025 — Rated 10 out of 10 by C.W. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Best people to work with. Very professional

Report a concern   December 10, 2025 — Rated 10 out of 10 by Jeanetta Powell Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always kind, informative and on time for appointments.

Report a concern   December 10, 2025 — Rated 10 out of 10 by J.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is always friendly & accommodating

Jennifer Dailey is always the best to work with…
She did not handle our work this time she has been exceptional
previously. The young an we had this week was very good too,
sorry, I don’t remember his name.

Report a concern   December 10, 2025 — Rated 10 out of 10 by D.P. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Customer service

Report a concern   December 10, 2025 — Rated 10 out of 10 by W.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I have been driving Nissans for the past 20 years. I drove a Morano for 10 and then a Rogue for 10. I just purchased the Nissan Rogue Rock Creek. I love it! The Nissans are so dependable and easy to drive. I feel very safe in them. Service has always been top notch. Easy to make appointments and the work is always done to my specifications.

Report a concern   December 10, 2025 — Rated 10 out of 10 by J.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I appreciate the good service!

Report a concern   December 10, 2025 — Rated 10 out of 10 by M.G. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Large selection and Stan was super courteous and helpful.

Report a concern   December 9, 2025 — Rated 10 out of 10 by Brenda Ross Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nice and friendly service and helpful information that was needed.

Report a concern   December 9, 2025 — Rated 10 out of 10 by I.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Clean facility, courteous service, man prompt service

Report a concern   December 9, 2025 — Rated 10 out of 10 by M.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your employees are what makes the product and service! Would not go anywhere else for my vehicle services

Report a concern   December 9, 2025 — Rated 10 out of 10 by S.G.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very wonderful service.

Report a concern   December 9, 2025 — Rated 10 out of 10 by C.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like working with other women.

Report a concern   December 9, 2025 — Rated 10 out of 10 by J.O. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Get you in quick for service very nice . Get a call the next day making sure everything was ok

Report a concern   December 9, 2025 — Rated 10 out of 10 by Marilyn Naylor Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly people

Report a concern   December 9, 2025 — Rated 10 out of 10 by J.H. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Selection of quality new and used vehicles . Sales, finance and management staff was very willing to work to get us in to a great vehicle at a price and payment we was comfortable with. MJ Carpenter was very accommodating in our vehicle search.

Report a concern   December 9, 2025 — Rated 10 out of 10 by E.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We have a Kicks 2020 and it’s simply been 1 of the best cars we have ever had and your service STANDS OUT ALONE AND AWESOME We are just looking forward to buying another car or van soon thank you very much for everything 👍

Report a concern   December 9, 2025 — Rated 10 out of 10 by K.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone are very nice polite professional and want to take care of your needs for your vehicle

Report a concern   December 9, 2025 — Rated 10 out of 10 by Mark Pinczewski Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to work with

Report a concern   December 9, 2025 — Rated 10 out of 10 by P.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department has always been very friendly and professional. Very knowledgeable about my vehicle

Report a concern   December 9, 2025 — Rated 10 out of 10 by M.P. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Extremely reliable vehicles.
Extremely helpful and friendly service.

Report a concern   December 6, 2025 — Rated 10 out of 10 by A.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly staff and they explain what needs to be done. My last four automobiles have been with you. Thank you for your service !

Name removed

Report a concern   December 5, 2025 — Rated 10 out of 10 by Clyde Klepper Don Franklin Lexington Nissan - Service
What do you like about our products and services?

1st reason staff have been super in the way they communicate talking to me not at me. They maintain a professional demeanor while also friendly tone. They use language that one who may not be technically savvy can understand the issues facing the service needs.

2nd environment is comfortable so while waiting the time is relatively comfortable.

Report a concern   December 4, 2025 — Rated 10 out of 10 by K.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love how great the service team is with updating you about what’s going on with your car and always so so friendly!!!

Report a concern   December 3, 2025 — Rated 10 out of 10 by M.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was professional and efficient.

Report a concern   December 3, 2025 — Rated 10 out of 10 by Brenda Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Timely service! I generally wait for my vehicle and I have never been disappointed! I have never had service anywhere else! I have been totally satisfied!


Privacy Policy