- Phone: (859) 263-5020
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Customer Testimonials
Easy to make appointments
Knowing that the technicians know my car
Able to rely on Ron to recommend service milestones, to coordinate the work and to explain any issues found. Much appreciated.
Operates well. Very comfortable— especially on long trips! Reliable and all around perfect for me/us.
Services — excellent! Well organized and efficient. Personnel are friendly and helpful. Knowledgeable, too!
Updated quickly
Repairs super fast
Smooth quick process
Very knowledgeable and helpful.
Great service and they got our car back to us within business hours. Josiah was a great representative as well
My wife and I have come to find that Nissan vehicles are dependable and that Don Franklin Nissan is a great place to have them serviced to get the best life out of your Nissan. We have a 2011 Pathfinder, a 2019 Frontier, and a 2021 Titan.
Everyone is courteous & knowledgeable
Great service and great people
Knowledgeable, Friendly,Efficient
When you get to the service center they make you feel welcome and the staff and service on your car is great
People providing Your services have been professional and the work has been great so far. My first oil change on my new car . I was pleased from the time I checked in to the time they returned my car all cleaned up !
Scott was amazing, and everyone else were friendly and kind.
Friendly, efficient service
Ease of making an appointment. Service wait is desirable.
Everything is very efficient from the time you walk in the door and are greeted by a service department representative to the time you pick up your car. Any service that is required is explained to you.
My car was returned to me, newly washed. I continue to be very impressed with Don Franklin-Nissan. Thank you.
Communication
Caring staff
I really appreciate how friendly, helpful, and efficient everyone is throughout the business. I also especially appreciate the honesty of the service department. They don’t recommend or do unnecessary work just because they can, and that honesty and integrity really means a lot. It’s nice to know you can trust the people taking care of you and your vehicle!
I always like bringing my car back to the dealership. Everybody tells me that I pay more. but I don’t care. I like to know that my car is well taken care of.
Friendly staff, fair prices. No pushy sales. Timely service
Quick derive, Jennifer is always so helpful.
They were very helpful and knowledgeable.
No complaints
Ron Abrahamson was my service rider. We were having a problem getting a key fob for my wife’s 2022. Alize just bought her. They were waiting on a new key cutting machine and Ron kept me up-to-date every few days. I called him one day he said hold on just a minute. I think we’ve got things settled. Our phone call got cut off. He had my number and was able to call me back. Took care of setting me an appointment and I couldn’t have asked for better service Dept. from the parts ladies and any your salesman. I had a cordial passing.
Is good
Great service advisors
Friendly and thorough Customer service. They communicate each step very well so you feel you’re able to make informed decisions about your vehicle’s repair and maintenance needs.
Great used cars and great service. Andrew Robinson is an excellent salesperson. Ben did well getting us at price range and Olivia was very thorough in reviewing paperwork.
You was really nice and helpful and didn’t pressure me. This is my fourth frontier and they are very reliable.
Great courteous and friendly staff.