Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   April 14, 2021 — Rated 10 out of 10 by M.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and friendly

Report a concern   April 14, 2021 — Rated 10 out of 10 by Cheston Robbins Ii Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and friendly. Plus the service center washed my vehicle so they not only performed maintenance, but they gave it back cleaner then how they were given it. Was fairly priced service as well.

Report a concern   April 14, 2021 — Rated 10 out of 10 by Loretta Pooler Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Don Franklin Nissan has always been great at getting me right in for my scheduled appointments and getting me back on the road in reasonable time!
Also great communication before , during and after service.
Thank You

Report a concern   April 13, 2021 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always friendly

Report a concern   April 13, 2021 — Rated 9 out of 10 by M.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Considerate, timely, and helpful

Report a concern   April 13, 2021 — Rated 10 out of 10 by F.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Up front with work to be done.

Report a concern   April 13, 2021 — Rated 10 out of 10 by B.F. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Easy and quick in and out deal

Report a concern   April 12, 2021 — Rated 10 out of 10 by Harry Lockhart Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly

Report a concern   April 12, 2021 — Rated 10 out of 10 by M.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is so friendly and helpful.

Report a concern   April 9, 2021 — Rated 10 out of 10 by J.F. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Ray was extremely helpful! We were in a time crunch and he was able to get everything processed quickly and accurately. We also appreciated the power train warranty and free car washes for life.

Report a concern   April 9, 2021 — Rated 10 out of 10 by R.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always prompt! Service on time without delay

Report a concern   April 9, 2021 — Rated 10 out of 10 by Dottie Bean Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer Bailey was a very good representative for your company and the service department! Thanks Jennifer for getting my car back to me about 20 minutes early!

Report a concern   April 9, 2021 — Rated 10 out of 10 by J.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellant service

Report a concern   April 8, 2021 — Rated 10 out of 10 by E.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like knowing my car is serviced by the most knowledgeable mechanics who are very familiar with Altimas.

Report a concern   April 8, 2021 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

smooth process from start (requesting appointment via web) to finish (getting service on time at out the door quickly).

Report a concern   April 8, 2021 — Rated 10 out of 10 by Robert Doane Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great vehicles, professional sales and service staff. We have owned 5 Nissans with four purchased from Don Franklin We wouldn’t be coming back if were not satisfied

Report a concern   April 8, 2021 — Rated 10 out of 10 by R.T. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Very friendly people to work with,did not pressure

Report a concern   April 8, 2021 — Rated 10 out of 10 by B.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is kind and friendly. The services are always completed in a timely manner.

Report a concern   April 8, 2021 — Rated 9 out of 10 by Jennifer Higgins Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department was superb!

Report a concern   April 8, 2021 — Rated 10 out of 10 by C.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Consistent service people. Friendly and care about the customer

Report a concern   April 8, 2021 — Rated 10 out of 10 by M.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

MJ and others were very informative and helpful. They made the experience very pleasant.

Report a concern   April 8, 2021 — Rated 10 out of 10 by John Mooney Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

your service made me feel like a friend instead of a customer

Report a concern   April 7, 2021 — Rated 10 out of 10 by Isaac Sparks Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Great service and excellent prices!

Report a concern   April 7, 2021 — Rated 10 out of 10 by Anthony Williams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and convenient

Report a concern   April 6, 2021 — Rated 10 out of 10 by Frank Walker Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quality service. And high performance cars.

Report a concern   April 6, 2021 — Rated 9 out of 10 by L.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Mobil synthetic oil seem to work very well. The service was good they got me in on time and a short time later I was ready to leave the dealership.

Report a concern   April 6, 2021 — Rated 10 out of 10 by S.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly

Report a concern   April 6, 2021 — Rated 10 out of 10 by R.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to get in and problem addressed

Report a concern   April 6, 2021 — Rated 10 out of 10 by Robert Doane Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Ethel ease in dealing with your sales staff Both Ben and MJ were very knowledgeable in providing us with information on the vehicle we wanted Walt was very helpful in explaining all the new electronics associated with our new Rogue

Report a concern   April 6, 2021 — Rated 10 out of 10 by William Edwards Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Amazing staff and especially the lady by the name of DAWN!!!!!! She is the person who should receive any award or pat on the back. With our her my dream would’ve never happened. Truly love this lady now and if anybody needs a ride I suggest you speak with her. Compassionate to say the least is what I’ve got from my experience and she is a true professional. Awesome company and I hope that it’s of any help to someone who needs help purchasing a car. If there’s a ceo that would ever take time to personally do anything for dawn to show the gratitude for her service to this business Would be awesome. She is the backbone and brings a lot of professionalism and benefits to the table. God bless you and the folks at don franklin auto mall


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