Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   February 24, 2021 — Rated 9 out of 10 by Michael Oldfield Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Well, having worked there in the 80's long, long before it became Don Franklin Nissan, all I can say is they have done a wonderful job with the process of purchasing an automobile. You know how the whole thing feels like a scoping of your digestive track???

Well, they are the opposite. They got me in. We did the deal and they got me out. I think the whole thing took 2-3 hours tops.

Bob Glass is a true "good guy" and i really enjoy working with him. The has taken me to 100% twice now. Thanks Bob. Love the new Murano!
Report a concern   February 24, 2021 — Rated 10 out of 10 by M.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

No thank you
Report a concern   February 24, 2021 — Rated 10 out of 10 by C.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very personal, super friendly, and fast yet high quality
Report a concern   February 23, 2021 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service department. Fast and friendly.
Report a concern   February 23, 2021 — Rated 10 out of 10 by P.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional approach to servicing my vehicle.
Report a concern   February 23, 2021 — Rated 10 out of 10 by Lisa Corsale Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Their respect for the individual. Helpful but not pushy have my cars best needs in mind always

Report a concern   February 23, 2021 — Rated 10 out of 10 by L.B.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It was a great experience overall. Very happy with my purchase.
Report a concern   February 23, 2021 — Rated 10 out of 10 by C.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The people are nice and helpful
Report a concern   February 23, 2021 — Rated 10 out of 10 by Peggy Allen Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service
Report a concern   February 22, 2021 — Rated 10 out of 10 by T.W. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Great
Report a concern   February 22, 2021 — Rated 10 out of 10 by L.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I appreciate that I am treated as a valued customer. The service department employees take time to invest in me as a person, not just a number.

Report a concern   February 17, 2021 — Rated 10 out of 10 by Ryan Ray Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Don Franklin is great and I recommend working with them to anyone!
Report a concern   February 16, 2021 — Rated 10 out of 10 by Mary Brown Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly and well manners an friendly, very nice staff

Report a concern   February 15, 2021 — Rated 10 out of 10 by L.B.T. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Everyone was amicable

Report a concern   February 15, 2021 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great team and good prices.
Report a concern   February 15, 2021 — Rated 10 out of 10 by B.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is always top notch
Report a concern   February 15, 2021 — Rated 10 out of 10 by Beth Linville Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I'll say from the very beginning you've been great and will definitely recommend anyone to purchase a vehicle from Don Franklin!
Report a concern   February 13, 2021 — Rated 9 out of 10 by D.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

GREAT ,FAST SERVICE!
Report a concern   February 12, 2021 — Rated 10 out of 10 by Marva Eubanks Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service is always fast and efficient.

Report a concern   February 11, 2021 — Rated 10 out of 10 by A.M. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Love my new car! Love that my sales advisor listened to everything I wanted and helped me get it.

Report a concern   February 11, 2021 — Rated 10 out of 10 by K.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer is the best she keeps you up to date on everything that happens

Report a concern   February 11, 2021 — Rated 10 out of 10 by David Ballou Don Franklin Lexington Nissan - Service
What do you like about our products and services?

People....

Report a concern   February 10, 2021 — Rated 10 out of 10 by Eduard Yarynka Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It my second Nissan Murano, I highly like this car,
It my first car that I bought on Don Franklin in Lexington.
It is always a pleasure to come there, everyone is very friendly and welcoming, I never had any problem with the service, and what is important to me they never take service time longer than they promised, the work is always done on time.
Thanks guys for your job!
Report a concern   February 9, 2021 — Rated 10 out of 10 by Alexa Jackson Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I worked with Ben and he helped me out tremendously! My family has all bought from here and he did not disappoint. Went in looking for a certain kind of car and he was straight up about the issues he’s seen with certain brands. Ended up getting a 2018 Camry at an amazing price. He was very helpful, knowledgeable and not pushy! I will absolutely be back

Report a concern   February 9, 2021 — Rated 10 out of 10 by D.S.D.S.A.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My first visit to Don Franklin Nissan. Great experience. Friendly staff and fast service.

Report a concern   February 9, 2021 — Rated 10 out of 10 by D.D. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

great overall experience
Report a concern   February 9, 2021 — Rated 10 out of 10 by A.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Kind of not very happy cause there was a nail in the tire and a rotation was done but nail not mentioned as well as a $25.00 charge that was supposed to be cover with the type of warranty I purchased next time service is done papers will be at hand for questions about additional charges.
Report a concern   February 8, 2021 — Rated 10 out of 10 by R.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great purchase price. Service is done in a timely manner.

Report a concern   February 6, 2021 — Rated 10 out of 10 by D.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

On time service. Cost , this time, explained up front
Report a concern   February 5, 2021 — Rated 10 out of 10 by A.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I'm always greeted warmly upon arrival in the service area. Hollin is always professional, friendly, and helpful. He doesn't sugar-coat the information he needs to give but gives his report efficiently and succinctly. He answers my questions when further explanation is needed.

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