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Customer Testimonials
The friendly customer service
Not time consuming
Online appointment setting.
They were very professional and precise. I had no question about what the issue was when it was over, they informed me of the whole process and resolution. They even washed the car. Very positive experience.
Ease of service. Everyone is great.
On time. Efficient and friendly service.
The service at DF is always good quality and the CS folks are really professional and pleasant. It's the prices that make me go elsewhere for fixing problems...at least 25-30% higher.
No pressure!
Always friendly and helpful
Appointments are easier attainable.
Did not liked the prices, however, service was amazing!
I would like no more of these silly questionnaires
If I have a problem w/you believe me I WILL let u know
No problems so far
Friendly and thorough
Friendly and professional service.
The honest, friendly personnel made me feel as if I was truly welcome there. From the initial contact on the internet everyone I spoke to or met went above and beyond. The sales person, Mr. Berry is one of the best I have ever met and the technology expert, Cupcake, is awesome. Overall, a very positive experience!
Jennifer was very nice and helpful.
I’ve been using Don Franklin since 2019. I’ve had nothing but professional service courtesy I’ve never had one problem and I would recommend them to anyone.
Friendly service, easy to book appointment, good location
The folks there was so nice.
The helpful friendly and professional staff
Reasonable pricing and quick turnaround.
The easy appointment accommodations.
Ron was great!
Stan was a great salesman, he is genuine and listened to what my needs were for my car and helped me find the right one. Olivia in finance was very attentive and helpful finding the right loan for me and my budget. Thankful for the experience as this was my first time buying a car on my own.
The staff was were friendly. Walter was very patient with older non-tech individuals which would be me and my husband. ‼️
Treated fairly
Everyone was kind
Keeps me informed while doing the service and explains everything when service is completed.
Great service department staff! Very friendly!!
Yes, I know my car gets the best, top of the line products and will continue better performance of my car in the future.