Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   May 30, 2026 — Rated 10 out of 10 by D.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nissan vehicles are very nice. Both in practice and price. After sale - outstanding service.

Report a concern   May 30, 2026 — Rated 10 out of 10 by C.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff are courteous and responsive. I trust that the staff are not pushing unnecessary services. I like the coffee bar.

Report a concern   May 30, 2026 — Rated 10 out of 10 by K.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly staff excellent timely service !!

Report a concern   May 30, 2026 — Rated 10 out of 10 by Mary Lou Dineen Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to make service appointments, listen to my concerns and usually no surprises at the end

Report a concern   May 30, 2026 — Rated 10 out of 10 by D.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service representatives are very courteous

Report a concern   May 29, 2026 — Rated 10 out of 10 by S.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ease of scheduling service. Appointments are quick and employees are friendly.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Kenneth Barker Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I had a recall on my Rogue and at first they said it would take about 2 hours to fix. However it was fixed in about an hour and was great. Ron in the service department really took care of me.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Anna Haas Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everyone was awesome!!! Will definitely be back!!!

Report a concern   May 29, 2026 — Rated 10 out of 10 by C.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service all the way around.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Marilyn Greene Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The guys went out of their way to find the car I wanted. everything was settled fast and we were pleased with the salesperson Stan, Marcus the Fand I guy, Wyatt was excellent with showing us the vehicle, Stan’s manager was super too.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Harry Lockhart Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Greate sales staff

Report a concern   May 28, 2026 — Rated 10 out of 10 by J.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good work and done quickly

Report a concern   May 28, 2026 — Rated 10 out of 10 by J.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Straight forward

Report a concern   May 28, 2026 — Rated 10 out of 10 by S.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I lease a Nissan ‘23 Rogue, and service has always been performed promptly efficiently and easily.

Report a concern   May 28, 2026 — Rated 10 out of 10 by Yvonne Walters Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly customer service

Report a concern   May 28, 2026 — Rated 10 out of 10 by John Stegner Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service rep and all others were very professional and did the work win a timely manner...very courteous...it was a pleasure to be with them and my stay was very comfortable with a cup of coffee offered...

Report a concern   May 28, 2026 — Rated 10 out of 10 by T.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everything goes so smoothly and everyone is so nice and helpful.

Report a concern   May 27, 2026 — Rated 10 out of 10 by A.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast courteous service with friendly people

Report a concern   May 26, 2026 — Rated 10 out of 10 by Nancy Henry Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Salesman Andrew Robinson was great. Sales manager Walt very informative

Report a concern   May 26, 2026 — Rated 9 out of 10 by B.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

This is my second Nissan. The first was still driving great at 181,000 miles.

Report a concern   May 26, 2026 — Rated 10 out of 10 by P.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and detailed.

Report a concern   May 23, 2026 — Rated 10 out of 10 by Dortha Miller Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The best service writer I have ever dealt with! Jennifer and Josiah treat me as if I were their mother trying to get repairs done!
The workmanship has been exemplary! Parts department might need a little attention as an appointment was made but parts were not ordered to complete job. Other than that all good !!

Report a concern   May 23, 2026 — Rated 10 out of 10 by David Cox Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything was so easy. From making an appointment to having the service done.
Very happy and definitely recommend!!

Report a concern   May 23, 2026 — Rated 10 out of 10 by W.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service

Report a concern   May 23, 2026 — Rated 10 out of 10 by Robert Doane Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast professional and very knowledgeable staff and service members

Report a concern   May 22, 2026 — Rated 10 out of 10 by G.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone was friendly and I loved the Nissan 2.0 design

Report a concern   May 22, 2026 — Rated 10 out of 10 by D.V.R.O. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Na

Report a concern   May 21, 2026 — Rated 10 out of 10 by M.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service!

Report a concern   May 21, 2026 — Rated 10 out of 10 by N.R. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

People are friendly and helpful

Report a concern   May 21, 2026 — Rated 10 out of 10 by LaDonna West Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very timely service, kept well informed throughout the process. Friendly staff.


Privacy Policy