Customer Testimonials

Everything is always quick and efficient and the staff are kind and understanding.

Able to schedule from the app on my phone, quick check-in, enjoyable atmosphere, while waiting for my vehicle, and the staff was very polite

They are knowledgeable and friendly. Plus, the customer wait area is very clean as well as the restrooms.

The staff

Chris has the best customer service! He is very warm friendly and always greets you with a smile. I waited for my car to be service and I was in and out within 30 minutes. Fantastic service.

Great staff to work with . I have purchased 4 vehicles from them .Great group of people sales and service

Good vehicles. Fast efficient & I like to think service

Jennifer is always very helpful when I come for service on my vehicles.

Friendly and knowledgeable

Extremely friendly and care about the customer

I appreciate fitting me in get my car repaired. And especially giving me loaner and taking me to work.

Excellent customer service. Prompt attention and quick job execution.

I didn’t buy a car from them but that is only because I decided on another vehicle. I can’t say enough about sales manager Walt. He was fantastic. I was impressed by the entire staff. You all have a solid crew on Richmond Rd in Lexington KY.

Everybody’s friendly and professional

Everything

Very professional, polite and helpful

Buena atención

I like the speedy and friendly service

Quick and done right..Nice waiting area..Service staff very professional..

Customer service is great!

The staff is super friendly and the newly updated facility is very nice.

I liked how nice and eager they were to try and help me even though I was unable to get into a car.

I like for the company to listen and work with the customers. I like everything about the Nissan Rogue we got so far. I will say I’m satisfied so far and expect it to stay that way. Thank you to everyone who helped us.

Very polite and professional stuff!

I just had a key fob made for my Nissan Armada. Everyone was very friendly and the wait was very short

Nissan vehicles have always been a great product, but what brings us back to this dealership is the professionalism of MJ Carpenter as well as Jill Carpenter. The support staff there is very friendly and down to earth. I will always recommend MJ to anyone that is interested in a vehicle!

Very knowledge and cares about the the person they are dealing with

I’m impressed with the quality of the product!

First of all, I’d like to mention, I like the new building and the way the service department and service desk is set up.
I’ve always trusted Nissan service department with all my vehicles

The service