Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   February 16, 2026 — Rated 10 out of 10 by Y.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I really appreciate how courteous and professional the staff is. The waiting area is very clean, and my car was cleaned after the service as well.

Report a concern   February 16, 2026 — Rated 9 out of 10 by J.G. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Always willing to help

Report a concern   February 16, 2026 — Rated 10 out of 10 by D.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always friendly and answers questions

Report a concern   February 16, 2026 — Rated 10 out of 10 by Teresa Carver Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone there is very very attentive. And always eager to help. Thank you for such a great service every time I come.

Report a concern   February 14, 2026 — Rated 10 out of 10 by E.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great quality and great prices.

Report a concern   February 14, 2026 — Rated 10 out of 10 by S.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I’ve never had a problem

Report a concern   February 14, 2026 — Rated 10 out of 10 by R.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very accommodating

Report a concern   February 14, 2026 — Rated 10 out of 10 by E.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service, Jennifer does an amazing job, and the waiting area is very accommodating for those that need a work space during the wait.

Report a concern   February 13, 2026 — Rated 10 out of 10 by J.T. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Love them, keeps me coming back!

Report a concern   February 13, 2026 — Rated 9 out of 10 by Thomas Cleverley Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We've been very happy with the service that DF has performed on our 2011 Pathfinder. We've purchased a 2019 Frontier and a 2021 Titan when we were looking for vehicles.

Report a concern   February 13, 2026 — Rated 10 out of 10 by N.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very professional, very courteous

Report a concern   February 13, 2026 — Rated 10 out of 10 by S.Z. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service advisor Jennifer is very pleasant to work with.

Report a concern   February 13, 2026 — Rated 10 out of 10 by P.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your service department has always helped me in a timely and professional manner.

Report a concern   February 13, 2026 — Rated 10 out of 10 by R.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Courtesy effect in and out timely manner listen to what I said about the vehicle problem most places blow you off

Report a concern   February 12, 2026 — Rated 10 out of 10 by Margaret Lafontaine Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service nice& professional but for it’s the people. Jennifer and her team do not let me down. Way to go service team. My car is in good hands

Report a concern   February 12, 2026 — Rated 10 out of 10 by J.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service

Report a concern   February 12, 2026 — Rated 10 out of 10 by C.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick

Report a concern   February 12, 2026 — Rated 10 out of 10 by B.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Nice cars, nice salesman

Report a concern   February 12, 2026 — Rated 9 out of 10 by K.O. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly, efficient
Appreciate service

Report a concern   February 12, 2026 — Rated 10 out of 10 by A.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Had a great experience! Always very friendly and helpful

Report a concern   February 12, 2026 — Rated 9 out of 10 by M.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

There is alot to choice from

Report a concern   February 12, 2026 — Rated 10 out of 10 by C.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

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Report a concern   February 10, 2026 — Rated 9 out of 10 by D.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It was quick and done when they said it would be. I was very satisfied

Report a concern   February 10, 2026 — Rated 10 out of 10 by L.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Staff was very professional & knowledgeable.

Report a concern   February 10, 2026 — Rated 10 out of 10 by M.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

New service dept. Is big and clean. When I had a problem with nothing on the steering wheel working, your guys knew exactly what the problem was, but that presented another problem. Every one I talked to elsewhere, said they had to take off the air bags to get to this part. Every one else said there was a chance the air bag would activate and that was $1500.00 by itself. No one wanted to touch it. Your guys said there was no chance that would happen there. All said and done, they fixed it. When I brought the truck in for an oil change, the topped off all fluids and told me the things I should be concerned about. I feel like your people know what they are doing and I don't have to worry.

Report a concern   February 10, 2026 — Rated 10 out of 10 by M.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional

Report a concern   February 10, 2026 — Rated 10 out of 10 by Shonda Gregg Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The staff was extremely friendly and welcoming made me feel like I was talking to family as they walked me through the process, even connected my phone to the car for me before I left.

Report a concern   February 10, 2026 — Rated 10 out of 10 by D.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service team was professional - service was quick and competitively priced.

Report a concern   February 10, 2026 — Rated 10 out of 10 by Michael Ely Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Taken care of my nissan very well

Report a concern   February 10, 2026 — Rated 10 out of 10 by Susan Isaacs Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Professionalism


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