- Phone: (859) 263-5020
- Visit Website
Customer Testimonials
I am always pleased with the service, but the wait for your vehicle always takes quite a while.
Always friendly. Explains everything and never pressures you to do any recommendations that day.
Explains to us & very friendly!
Service Dept
The service advisors are very knowledgable and friendly. All services needed are explained but not pushed on you. I also feel like the services that I have needed, have been very reasonably priced.
Great service!
Everything was fast and grate
Everything
Convenience of scheduling appointment, fast and friendly advisor. Keep me up to date on everything I needed.
Service capabilities and personnel
Every vehicle I've owned over the past 35 years has been a Nissan. Each one has been a very good reliable and dependable vehicle. Never had a major issue with any of them. Anytime I took them in for any kind of service it was done in a reasonable amount of time and done correctly. I don't fore see me buying any other make of vehicle in the future.
Awesome customer service and never tried to upsell additional work
Easy to understand what was going on and contacted me before I contacted them when my car got towed there over the weekend
What a fantastic experience! Every step was smooth and everyone was a pleasure to work with. Highly recommend!
Very easy transaction and finance department was great.
The people for sure! Ray was amazing! Thanks so much!
Timely service and done perfectly. Everyone seems to be on their game and they treat the customer as the engine for their success
Everything was amazing the staff and the selection of vehicles
Everyone was great to work with
Always on time and done right.
Great service!! Fast, friendly and informative!!
Jennifer in the Service Department has taken care of my Vehicles for a while. Always meets or exceeds my expectations
Customer service is the very best at Don Franklin auto. It’s the best dealership team — from the sales manager, to the sales agent and to those who scheduled services for the cars. The service rewards program is very important for those who are looking for a good deal for services. The service representative who had always scheduled the service for my old Sentra celebrated with me when I purchased my new Rogue. I’ve always been treated courteously, respectfully and professionally by the Don Franklin employees. This is my third purchase of a new vehicle from Don Franklin Nissan dealership. It’s the best place to go.
The service was fast. Didn’t have to wait for a long time to get the oil changed and tires rotated. Only wish there could be a free oil change on the purchase of a new vehicle. To show customer appreciation.
M Last name removed
People in service are Great
Reliability
Awesome suv, sales rep was the best I’ve ever dealt with.
It’s easy to schedule and drop off our fleet vehicles for service. Work is reliable and price competitive.
This is our second vehicle and I have loved both of them. My new pathfinder is absolutely beautiful and I love the way it looks, drives and rides.
I have bought 4 vehicles from you in past 10 years