- Phone: (859) 263-5020
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Customer Testimonials
They explain what is wrong with your vehicle and explained the price also. Very friendly and pleasant to deal with.
Great customer service
Always had a good experience with Don Franklin Nissan Service. Work done timely and the staff are friendly and helpful.
The service department is great and very helpful and knowledgeable.
Very courteous, knowledgeable and the time estimate was spot on. All things that are easy and much appreciated!!
Convenient , friendly , efficient
Very nice and great customer service
Easy to get appointments, by phone or online. The Service Advisors are courteous and professional and gives updates during the appointment. Nice waiting area!
The service was so excellent that we decided our next vehicle will have to be purchased from this dealership. Everything from the service advisor to the cleanliness of the building to amenities to the quality and speed of work was exceptional.
Friendly staff and quick service.
Fast courteous service. They check everything out and make sure my vehicle is in top running condition. They do not charge for extra things I do not need.
High quality products and fast and friendly services.
The scheduling process online is very user friendly. The check-in was smooth and they stayed on schedule to complete the job. It was a good experience.
Service is good and the waiting time to get your car fixed is not bad. The people are very friendly and helpful.
You listen and work with people! Have been very pleased!
Showed a video of what need to be fixed and showed items that can wait
It is part of my warranty to get oil changes through Nissan.
Fast and helpful
Friendly honest service every time.
Kindness , knowledge, experience.
Great service department!
Prompt
You have kept my cars operating at optimum levels
Started off a little rocky but I ended up continuing with service manager Jeff worked out great .
Very friendly and always takes care of any issue in a timely manner
Super nice, prompt and easy to deal with
Everyone is so nice & friendly
Seem to know what's going on with my vehicle
EVERYTHING
Great service!
I took my car in for a regular check-up, even though the service department was quite busy the wait time was bearable. Jennifer was both friendly and professional. .

Fast, friendly, knowledgeable, thorough, and very attentive personalized service! Jennifer Dailey Pendygraft and her team are the best!