- Phone: (859) 263-5020
- Visit Website
Customer Testimonials
Excellent services, wonderful attendance, and affordable costs.
Friendly and informative.
Service is always great.
Servive rep is knowledgeable efficient and friendly.
I had a great experience with Don Franklin. Everyone I talked with was straightforward, helpful, and respectful of my time. The process was smooth, the communication was clear, and I left feeling confident about my purchase.
Clear communication, nice waiting area, fast work, and just an overall nice environment!
Great service. They listened to my concerns, addressed them and talked me through their findings which wasn't anything but nice to know they checked it out for me. Left happy and informed with my vehicle in great condition. Love the updated service center too!
No one else services my Nissan Altima - only Franklin Nissan - although it is 14 years old. Ron and Jennifer are helpful and very efficient.
Very great service and very polite service advisor
Everything. The friendliness of the staff. The timeliness of the service visit. Overall a great job by all members.
Everyone at Don Franklin Nissan goes out of their way to make sure that the buyers find the right vehicle… just absolutely great team.
Very helpful and friendly . Made me feel like they wanted my business. Helped me find exactly what I wanted. Dealership was nice,clean and professional
Great customer service
I like how your Nissan express team moves quick and efficient Lorenzo Rivera and the rest of the express team are top notch
There is a schedule of services and nice waiting area. Also they drove me home and picked me up when it was ready.
Anytime we have ever come to Don Franklin Nissan for service we have had nothing but 100% red carpet service and are treated like family every single time we walk through the front doors
We absolutely love our Rock Creek Pathfinder! It’s very comfortable on trips and overall it’s a great SUV! This is our third Nissan we have bought from Don Franklin Nissan! The sales and service department goes above and beyond to get us in and out quickly. We are always satisfied customers! Thanks, Don Franklin Nissan! 😊
The service was fast and everyone was so friendly!
I was pleased with warm and friendly staff the product was presented buyable
I am ready to buy but I am unsure what I want
I’m highly satisfied with Don Franklin Nissan dealership. I had my Rogue serviced on Thursday. I was greeted when I pulled into the service department and Jennifer got me set up, and used my coupon, then Tanner finished me up. Both were very professional and helpful. This is the dealership everyone should go to!
Deborah
The professionalism of your service advisor, the determination of your parts department to continue to get the right part! I have been with the company for 6 1/2 years and they never disappoint.
really good service by people who care
The service department always goes above and beyond to make sure we are taken care of.
Jennifer was professional and courteous and did not pressure for unnecessary services.
Technicians are personable. Never feel intimidated or pressured
Good service very nice people
Fast courteous service
Customer service is always so nice and welcoming!
Very nice job
Chris was super nice. Had my car in and out pretty quickly. Kudos!