- Phone: (859) 263-5020
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Customer Testimonials
Service department is excellent, easy to work with
Very efficient and easy to schedule service.
Everything!! Easy to get appt for service! I always wait on my vehicle and it is never really long!!
People there are friendly and efficient.
Quick and easy. Very friendly staff
Very thorough with checking things on my car.
I love Nissans but it’s been the experience that I have had a Don Franklin that will make me a repeat customer in a few years.
Jennifer in the service department is awesome!
They are very knowledgeable and so easy to do business with.
I love don franklin, this is the fourth vehicle we have purchased from them. It is always so hassle free doing business with them.
Friendly knowledgeable staff
Everyone was friendly
Josiah was kind , professional and very aware of my timing issues
Very helpful.
The service is realy good thanks and the prices are the best.
Exceptional service, salesman was very honest, and handled our car buying experience, with integrity!
Very nice and helpful
Salesperson Jill was awesome
The associates are extremely courteous during the visit to Don Franklin, and the reception is impeccably organized. Their work is both precise and of high quality. Your vehicle is consistently returned in pristine condition after the visit. I extend my congratulations to Don Franklin and support the ongoing endeavors.
Wonderful thank you
The staff was very kind and updated every step of the way. I really liked them updating on the totals, that way I'm prepared for the cost of the service.
Professional and courteous associates that are helpful and competent
Excellent service
Chris provides great customer service and explains checkup points in detail. The service I received this last time was extremely fast.
Service is efficient and staff is very helpful
Service is wonderful and the staff is so friendly and welcoming and I feel like I can trust them in what they tell me I need, that is most important to me. I don’t want them to tell me a lie. I like the location even if it’s a little bit of a distance. I like what you have to offer.
The team was able to sort out what was wrong with my vehicle and correct the issue quickly.
I love my rogue
When I bought my car in Dec. 2023, my salesperson was M J CARPENTER. He was very knowledgeable and really worked to find me a car I would be satisfied with for years to come. I bought it in my name and usually, my bring a woman, the salesperson acts like I should have brought my husband. M J did not act this way. I told him I did not want a white, black, or silver car so he found me a great 2021 red Altima!! I love it. All the bells and whistles I could ever want. I will absolutely go back to Don Franklin Auto group snd M J when I want another car!
I really appreciate your responsiveness, the expertise you bring, and your honesty. Jennifer is especially helpful and I completely trust you all with my vehicle.
Good service