Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   April 21, 2025 — Rated 10 out of 10 by M.L. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everyone was kind

Report a concern   April 21, 2025 — Rated 10 out of 10 by T.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Keeps me informed while doing the service and explains everything when service is completed.

Report a concern   April 21, 2025 — Rated 10 out of 10 by Tracy Allison Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service department staff! Very friendly!!

Report a concern   April 21, 2025 — Rated 10 out of 10 by S.D. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

The attention given to me by my salesperson. Answered all my questions and my purchase go smooth. Love my new Nissan Versa SR

Report a concern   April 20, 2025 — Rated 10 out of 10 by A.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nice people and service

Report a concern   April 20, 2025 — Rated 10 out of 10 by E.M.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Patient and friendly sales associate.

Report a concern   April 20, 2025 — Rated 10 out of 10 by D.W. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Ray was a great help. My first enjoyable car buying experience.

Report a concern   April 20, 2025 — Rated 9 out of 10 by J.A.I. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Efficient salesman and finance clerks.
While we were on the lot, very efficient with test driving the vehicle and going into detail with all of the accessories. Nissan staff was amazing with every aspect of the sale from completing the title, to financing, to detail oriented directions of the cars accessories with the use of the iPad and all directions of the features of the Nissan kicks.
Also very informative of service detail and use of oil changes and detail use of what all Nissan has for its customers.

Report a concern   April 20, 2025 — Rated 10 out of 10 by M.T. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Knowledgeable salesman

Report a concern   April 18, 2025 — Rated 10 out of 10 by J.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast courteous service

Report a concern   April 18, 2025 — Rated 10 out of 10 by Michelle Woods Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They are good

Report a concern   April 18, 2025 — Rated 10 out of 10 by V.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Many Thanks!

Report a concern   April 18, 2025 — Rated 10 out of 10 by Beverly Estepp Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Friendly and willing to work with you, not pushy.

Report a concern   April 18, 2025 — Rated 10 out of 10 by Connie Cunningham Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your service advisor tells you up front what to expect, and if you're waiting they will keep you updated on the progress of the process. No surprises.

Report a concern   April 18, 2025 — Rated 9 out of 10 by M.T. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I really like the friendly and helpful service team!

Report a concern   April 18, 2025 — Rated 10 out of 10 by W.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love my Rogue and the service staff is great.

Report a concern   April 18, 2025 — Rated 10 out of 10 by S.J.H. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Kind explanation.

Report a concern   April 18, 2025 — Rated 10 out of 10 by J.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is so nice & friendly.
Have always had excellent as well as fast service.

Report a concern   April 18, 2025 — Rated 10 out of 10 by Steve Bowman Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional
Friendly
Price competitive
Written estimate/ info
Courteous
Accommodating

Report a concern   April 18, 2025 — Rated 10 out of 10 by Wynolia Middleton Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and honest

Report a concern   April 17, 2025 — Rated 10 out of 10 by D.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

In and out. No long wait time and everyone was professional and curtious.

Report a concern   April 17, 2025 — Rated 10 out of 10 by C.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly, efficient, considers customer needs

Report a concern   April 16, 2025 — Rated 10 out of 10 by Chancelvie Mvemba Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I love the car

Report a concern   April 16, 2025 — Rated 10 out of 10 by James Mulcahy Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I am satisfied with the car care and maintenance that my 2010 Nissan Rogue has been given over the years at the Don Franklin Group

Report a concern   April 16, 2025 — Rated 10 out of 10 by D.W. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Ray is helpful but not pushy.

Report a concern   April 16, 2025 — Rated 10 out of 10 by M.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Prompt service and knowledgeable personnel.

Report a concern   April 16, 2025 — Rated 10 out of 10 by Tina Nicholas Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The sales guy was nice and helped me find a car I could afford

Report a concern   April 15, 2025 — Rated 10 out of 10 by S.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love my Nissan Altima

Report a concern   April 15, 2025 — Rated 10 out of 10 by Jamie Smitha Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Your people are great. Easy process

Report a concern   April 15, 2025 — Rated 10 out of 10 by Loretta Pooler Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

We love our new Rogue! It handles great and the engine has quick pickup. The sales people know what they are talking about and answered all of our questions on the accessories. This is our second Rogue from Don Franklin. Their service department is the best!!


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