Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   April 5, 2025 — Rated 9 out of 10 by C.G. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Kindness, quick service

Report a concern   April 5, 2025 — Rated 10 out of 10 by Chad Steele Don Franklin Lexington Nissan - Service
What do you like about our products and services?

People were nice and helpful help me out in a tight area.

Report a concern   April 5, 2025 — Rated 10 out of 10 by Eric Jones Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Very knowledgeable staff. Excellent to work with.

Report a concern   April 5, 2025 — Rated 10 out of 10 by O.H. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Brian is awesome!!!

Report a concern   April 5, 2025 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service done on time!

Report a concern   April 5, 2025 — Rated 10 out of 10 by E.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It was quick and easy

Report a concern   April 1, 2025 — Rated 10 out of 10 by D.B. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Everything

Report a concern   March 30, 2025 — Rated 10 out of 10 by N.K. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Straight forward no bull

Report a concern   March 29, 2025 — Rated 10 out of 10 by A.Y. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Prices
Customer service
MJ was awesome!

Report a concern   March 29, 2025 — Rated 10 out of 10 by L.G. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Love my car… service is always reliable and our salesman we like very much!

Report a concern   March 29, 2025 — Rated 10 out of 10 by J.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

First name removed Dailey is an excellent communicator and makes my service appointments a pleasant experience each time. The team does a great job staying on time and sometimes wrapping up scheduled work a few minutes early.

Report a concern   March 29, 2025 — Rated 10 out of 10 by M.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I've been dealing with Don Franklin for almost 5 years now. I've never had a bad experience. I will not let anybody else service my vehicles. All of the staff are great people. They are very helpful and knowledgeable. If I have questions or concerns, they address them for me.

Report a concern   March 28, 2025 — Rated 10 out of 10 by Timothy Hibbard Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was quick and the staff is friendly.

Report a concern   March 28, 2025 — Rated 10 out of 10 by Emma Picklesimer Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love how I always have the same team working on my service. Keeping me updated throughout the service and forming a welcoming environment that feels comfortable to be apart of!

Report a concern   March 28, 2025 — Rated 9 out of 10 by V.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Have liked my car for many years now. Nice service dept who listen and
keep my car up to date with maintenance. Appreciate very much.

Report a concern   March 28, 2025 — Rated 10 out of 10 by Dortha Miller Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They went above and beyond to find the electrical problem with my 2013 Pathfinder…. Provided me with a loaner which was a God send… Highly recommended. The service writer Josiah was so easy to work with. This was a special kind of problem as I usually go to Jennifer for routine maintenance and am always very pleased with her … Thanks Guys !
D. Miller

Report a concern   March 28, 2025 — Rated 10 out of 10 by R.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly, through, explain things well. My 9 year old Altima has been a terrific car with no issues. Service has taken good care of it.

Report a concern   March 28, 2025 — Rated 9 out of 10 by J.M. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

great quality

Report a concern   March 28, 2025 — Rated 9 out of 10 by J.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

very good

Report a concern   March 27, 2025 — Rated 10 out of 10 by Johnny Botts Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is always so professional, courteous, and helpful with any question or problem we have.

Report a concern   March 27, 2025 — Rated 9 out of 10 by J.F. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Quality vehicles.

Report a concern   March 27, 2025 — Rated 10 out of 10 by Michael Lahara Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service advisors friendly and knowledgeable. You dealership strives to make servicing your vehicle simple. Also include making appointment.

Report a concern   March 27, 2025 — Rated 10 out of 10 by Jesus Garcia Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was outstanding. I particularly like the professionalism shown by the individual who I worked. He explained what was wrong with my truck, provided me with a quote, and when the work would be completed. I accepted the quote and my truck was ready for pick up on time. You can't be the service!

Report a concern   March 26, 2025 — Rated 10 out of 10 by C.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Staff are very professional and friendly. They went above and beyond to find us the exact vehicle we wanted. Salesmen were very knowledgeable. It was a very pleasant experience

Report a concern   March 26, 2025 — Rated 10 out of 10 by D.G. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I was able to find the right vehicle for me, and the staff was very helpful

Report a concern   March 26, 2025 — Rated 10 out of 10 by A.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Best products and service money can buy!!

Report a concern   March 26, 2025 — Rated 10 out of 10 by Carolyn Robles Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer is great

Report a concern   March 26, 2025 — Rated 10 out of 10 by Jeffrey Dabney Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Love the rewards and Jennifer’s honesty.

Report a concern   March 26, 2025 — Rated 10 out of 10 by K.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is very friendly and helpful.

Report a concern   March 26, 2025 — Rated 10 out of 10 by D.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Love your loyalty program! It helps offset the expense/cost of service!


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