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Customer Testimonials
The service Tech was very Customer Friendly.
Fast and friendly service and try to help customers with finacial ability
Very friendly and helpful salesperson, Jill.
Quick service, friendly and very helpful.
I appreciate having a dedicated service rep to work with every time I bring my Rogue in for regular service. In my case it is Jennifer at the Richmond Rd location in Lexington, KY. Consequently, I have been pleased with the service and maintenance of my vehicle.
I just want to say how much I appreciate Chris. He is always smiling and so personable every time I come in for service. I really appreciate people like that. Makes such a difference to your day and your service experience.
Fast service. Friendly staff.
From the showroom to the service staff…best place to buy a vehicle.
Friendly staff, quick service, beautiful and comfortable new facility.
I always get good service. I highly recommend Jennifer Daily to deal with at the front desk.
Service my car and the cost was under what they quoted. Promptly taken care of!
Very Nice reliable vehicles.
Quick and friendly!
Friendly staff.
I like the friendliness of Chris. His welcoming smile and the prompt service.
I am not happy with the fact that the problem with the three cylinder turbo engines have been documented and the dealership still sells those vehicles. I don’t have the confidence in the car as I did when I purchased the car. I wonder when the engine is going to stop and strand me on highway. As you notice I don’t want this to be shared publicly. I just answered your question honestly.
Employees were courteous and helpful
Customer service is excellent!
The personal service
Fast and easy to deal with. Always do a great job.
I loved the salesman and manager. Although I didn’t purchase I am sure eventually I will.
I like the waiting area. There’s plug ins for computers! The people weee knowledge and friendly. Prices were a little steep but so is everything else!
I recently brought in our 2019 Nissan Pathfinder for its 100k mile service, and the experience was excellent from start to finish. The service advisor and the rest of the team were professional, courteous, and took the time to go over everything in detail. The facility was clean, organized, and comfortable—which made the wait more pleasant.
Even though the service was a bit expensive, I appreciated the thorough explanation of what was being done and the follow-up to ensure everything was completed to my satisfaction. This kind of attention to detail gives me confidence that our vehicle is in good hands.
Overall, I was very pleased with the products and service and would definitely recommend them to others needing high-quality maintenance or repairs.
Thank you for the great work!
Great wide selection of vehicles. The buying process was faster than normal.
Ray is absolutely the best. He was extremely helpful and answered all my questions. I didn’t feel pressured at all. He is the reason I felt confident in buying my car.
Cooperative and frystsff
You fixed what needed to be fixed.
Staff is always friendly & knowledgeable. Never had an issue with any service.
Fair pricing. Friendly staff.
Customer service is top notch! Staff go above and beyond. We have never received anything less than stellar.
I purchased my 2015 Nissan Pathfinder from Don Franklin Nissan in 2018. I live in Mount Sterling and continued to bring my SUV for regular service because I trust the Service Department and their professional opinion. I also like the idea of having original Nissan products to replace my auto parts that need to be replaced. I definetly like the customary computer hookup to find things that need to be serviced.