Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   July 6, 2026 — Rated 9 out of 10 by Billy Tillett Jr Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Convenient location

Report a concern   July 6, 2026 — Rated 10 out of 10 by Kim Shuler Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Don Franklin has been my go to dealership since 2021 and I intend to shop there from now on. The staff are all courteous, friendly, knowledgeable and they go above and beyond to find the best deals for their customers. I also love the service department because they are exceptionally thorough, fast and efficient. You cannot beat a Don Franklin dealership!

Report a concern   July 6, 2026 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department is very helpful.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Jessica Martin Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick repairs and great communication! Josiah was very helpful.

Report a concern   July 6, 2026 — Rated 9 out of 10 by Christopher Marlow Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I enjoyed working with Ransom Griffey.

Report a concern   July 6, 2026 — Rated 10 out of 10 by K.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent customer service

Report a concern   July 6, 2026 — Rated 10 out of 10 by T.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I enjoy being able to get in for a service appointment without long delays. Chris always takes care of me and explains everything that's going on with my car. The process is always quick and efficient

Report a concern   July 3, 2026 — Rated 10 out of 10 by D.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ease of scheduling & you know the price up front for the most part.

Report a concern   July 3, 2026 — Rated 10 out of 10 by Wes Crouch Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

We were extremely pleased with the options available on the lot, the knowledge our sales person Jill Carpenter was about the vehicles we were looking at, but not only that there was no pressure just a we can help you in any way attitude. We ended up purchasing a new Pathfinder and the whole experience couldn’t have gone better. Thx Jill and everyone helping us along the way at Don Franklin Nissan!

Report a concern   June 29, 2026 — Rated 10 out of 10 by C.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick service. Easy to book appointments.

Report a concern   June 29, 2026 — Rated 10 out of 10 by K.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Efficient and friendly staff

Report a concern   June 29, 2026 — Rated 10 out of 10 by W.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Has helped last few months about loaner car when my car had stay in shop for few days.

Report a concern   June 29, 2026 — Rated 10 out of 10 by M.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It’s not so much about the products ( they are great). It’s the services(excellent) that work for me. More than that it’s Jennifer and her team that keep me coming back. Perfect!!!!

Report a concern   June 29, 2026 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly efficient service

Report a concern   June 29, 2026 — Rated 10 out of 10 by Dennis Grant Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very clean and friendly atmosphere.

Report a concern   June 27, 2026 — Rated 10 out of 10 by C.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly staff. Timely auto maintenance.

Report a concern   June 27, 2026 — Rated 10 out of 10 by Dorian Herring Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Reliable products in great service

Report a concern   June 26, 2026 — Rated 9 out of 10 by J.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Like Nissan products, we’ll built and reliable

Report a concern   June 26, 2026 — Rated 10 out of 10 by B.L.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I Like everything good service and a good product

Report a concern   June 26, 2026 — Rated 10 out of 10 by S.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Maintenance Service Manager was very helpful and kind!! Highly recommend this person for any maintenance service!!

Report a concern   June 26, 2026 — Rated 10 out of 10 by C.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quality and reliability

Report a concern   June 26, 2026 — Rated 9 out of 10 by D.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Josiah was fantastic to work with, especially with all the coordination he did with the insurance company.

Report a concern   June 25, 2026 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Regular maintenance service is done fairly quickly. Cost of services reasonable.

Report a concern   June 23, 2026 — Rated 10 out of 10 by S.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service technicians. Very helpful and knowledgeable. Jennifer and Ron are great.

Report a concern   June 23, 2026 — Rated 10 out of 10 by A.A.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service dept gets you in on your scheduled time and on your way home very quickly

Report a concern   June 20, 2026 — Rated 10 out of 10 by C.K. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Stan was very easy to work with he listened to what we wanted and never tried to push anything on us and was able to work with our crazy hours even when it meant trusting we would be back.

Report a concern   June 19, 2026 — Rated 10 out of 10 by L.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron and Chris always take care of any problems I’m having. I feel like I can trust and depend on them.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Chris Allison Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick service

Report a concern   June 19, 2026 — Rated 10 out of 10 by Randall Fox Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional experienced staff. Ms Dailey cares about her customers and makes sure that the maintenance is performed to our family satisfaction.

Report a concern   June 18, 2026 — Rated 10 out of 10 by Delma Letcher Don Franklin Lexington Nissan - Service
What do you like about our products and services?

This service guy was great and friendly


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