Customer Testimonials

Excellent customer service. Prompt attention and quick job execution.

I didn’t buy a car from them but that is only because I decided on another vehicle. I can’t say enough about sales manager Walt. He was fantastic. I was impressed by the entire staff. You all have a solid crew on Richmond Rd in Lexington KY.

Everybody’s friendly and professional

Everything

Very professional, polite and helpful

Buena atención

I like the speedy and friendly service

Quick and done right..Nice waiting area..Service staff very professional..

Customer service is great!

The staff is super friendly and the newly updated facility is very nice.

I liked how nice and eager they were to try and help me even though I was unable to get into a car.

I like for the company to listen and work with the customers. I like everything about the Nissan Rogue we got so far. I will say I’m satisfied so far and expect it to stay that way. Thank you to everyone who helped us.

Very polite and professional stuff!

I just had a key fob made for my Nissan Armada. Everyone was very friendly and the wait was very short

Nissan vehicles have always been a great product, but what brings us back to this dealership is the professionalism of MJ Carpenter as well as Jill Carpenter. The support staff there is very friendly and down to earth. I will always recommend MJ to anyone that is interested in a vehicle!

Very knowledge and cares about the the person they are dealing with

I’m impressed with the quality of the product!

First of all, I’d like to mention, I like the new building and the way the service department and service desk is set up.
I’ve always trusted Nissan service department with all my vehicles

The service

The dealership kept me informed of what was going on with my vehicle

Customer service. Always nice and polite. Never pushed into anything, advised but never pushed. I’ve been going there for 16 years now. Very professional!

You have always proved to be fast and efficient 😊

In and out as expected!

Very friendly and very professional

I have always had great service on my automobiles from service department. I had had Nissan cars for 30 years.

You know my car best. You care for it right, and I have confidence in your service department.

Clear communication, caring customer service and efficient turnarounds. I barely have to wait for my services to complete.

Prompt and professional service. Jennifer always has a smile on her face and keeps you aware of what is going on with your vehicle. She gives you the Nissan and service tech suggestions without the doom and gloom approach that so many service advisors use. New service waiting area is clean and comfortable.

Friendly and easy to work with.

I’ve had 4 Nissans and your service has always been great!