Customer Testimonials

Quick and efficient

Every vehicle I’ve purchased including when Infiniti was there has been from your dealership. Even my very first car in 1998.

Very efficient and helpful.

Very friendly and helpful Service Center Staff!

My service advisor Chris Rivard was very helpful in explaining what had to be done to rectify the problem. Replacing LED fixtures had a high price but I understood it was the only solution.

Ron in Service Dept was very helpful. My wife and I live 200 miles away and she had car trouble, we towed to you for help. Ron was informative and we enjoyed dealing with him.

My car was in and out of service in 30 minutes—oil change, tire rotation and recall repair!! That’s fast!!

Everyone that I spoke to was very friendly and professional. I have already been telling everyone that I know they should check Don Franklin if they are looking into another vehicle. Thank you for your help on helping me to get an awesome truck, and a Big Thank You to MJ Carpenter for your help!

It was a shining and new building. Poor building design with service reps center way to small. Smoothed together. Really disappointed with tht.

The service was great. Very nice and helpful staff. Ray was awesome. He was extremely helpful. I would recommend you all to my friends and family.

Great cars and great service!

Great car for a good price

Excellent service the advisor and the repair guy did a good job and the New building is amazing everything is good great service thanks

Competence

Service advisor was knowledgeable and very professional. Only recommends what is needed for service. Awesome!!!

Fast and communicative

Best rates around.
Friendly atmosphere.

good people

Fast servicd

Nice folks
Good service

Bryan was great, made the process super easy and stress free! Ended up leaving with a 2024 Nissan Rogue and I’m obsessed!!!!

Informative, friendly, painless

I bought a new 2010 Maxima and have always been back for service. Products have always been good and Jennifer is very kind and does her job well.

Stan was very polite, when I told him I needed out the door price over the phone mid day, next morning I had information i needed. Stan made it the experience great. I also had explained after visitings 4 dealerships prior to your location. All other dealer immediately started with add on product from as low as $700 towards as $3500 dollars. MSRPS are high enough without adding to the sticker shock and
interest rates to the consumers. The trade in offer was fair, dealership looked great and the zero interest rate offer and 1.9 % was fantastic due to the current economic climate. If you can continue to offer those types of finance options to consumers on select models. I truly believe you have a winning strategy compared to other dealers. I just may make you all my preferred go to auto provider for me and my family in the future.

Jennifer always takes good care of me. The service is always professional, timely and polite 👍🏿

MJ was the most pleasant sales person that we have ever worked with. When we want to trade up we will come back to see him .

Your service department does an excellent job

Customer service is great! Don Franklin family will take great care of you : )

the salesman Mr Carpenter was very polite and professional he tried his best to make sure that everything I was looking for in a vehicle I got. I am very pleased with my traverse this is my second one they are top of the line in automobiles as far as I’m concerned. but in all fairness my daughter ( Eugenia Thomas) she is a two time buyer at Don Franklin lots her experience with the company is the very reason I became a Don Franklin customer thank you Name removed

Everything.