Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   July 15, 2025 — Rated 10 out of 10 by H.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything. Friendly staff. Very well detailed service
Report a concern   July 15, 2025 — Rated 10 out of 10 by D.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional, efficient, friendly

Report a concern   July 15, 2025 — Rated 9 out of 10 by Yalinia Kumar Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service

Report a concern   July 15, 2025 — Rated 10 out of 10 by Rick Fromm Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You guys are always on time and efficient. I appreciate the way you get me in and out and you stick to what I have requested.

Report a concern   July 15, 2025 — Rated 10 out of 10 by M.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Punctual
Clean surroundings
Courteous staff
Report a concern   July 15, 2025 — Rated 10 out of 10 by J.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Sales staff were very helpful and informative. Nice selection of vehicles.
Report a concern   July 15, 2025 — Rated 10 out of 10 by Charles Wheeler Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Scheduling services was quick, and completed equally fast. Chris Rivard, my service advisor, worked with me very well knowing I had lost my ability to speak due to side effects from radiation treatments for throat, tongue, and neck cancer. He explained everything thoroughly and in great detail.
Report a concern   July 15, 2025 — Rated 10 out of 10 by B.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service

Report a concern   July 15, 2025 — Rated 10 out of 10 by T.B.A.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is always courteous, professional, and efficient.
Report a concern   July 15, 2025 — Rated 10 out of 10 by Brittany Williams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always good customer service and willing to go the extra mile.

Report a concern   July 15, 2025 — Rated 10 out of 10 by A.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Sales and maintenance are great

Report a concern   July 15, 2025 — Rated 10 out of 10 by S.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and committed

Report a concern   July 15, 2025 — Rated 9 out of 10 by Donald Snoddy Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Sale person made it easy to pick a vehicle and was so helpful on closing. We would recommend this dealership to others.

Report a concern   July 14, 2025 — Rated 10 out of 10 by W.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have enjoyed driving the car and the sales person was incredible

Report a concern   July 14, 2025 — Rated 10 out of 10 by Francis Carmichael Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

John was very nice and curious know pressure.

Report a concern   July 14, 2025 — Rated 10 out of 10 by W.L. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

MJ was outstanding to work during the entire purchase process!
Report a concern   July 14, 2025 — Rated 9 out of 10 by D.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly and knowledgeable staff.
Report a concern   July 14, 2025 — Rated 10 out of 10 by Linda Davis Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was quick and the staff were very friendly and professional.

Report a concern   July 14, 2025 — Rated 10 out of 10 by J.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The friendly ,courteous , very professional staff. No pressure salesman.

Report a concern   July 14, 2025 — Rated 10 out of 10 by A.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I liked our sells man. He was great. Just couldn’t get the price we wanted.

Report a concern   July 14, 2025 — Rated 10 out of 10 by Cordelia Fuentes Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love your customer service. It is top notch
Report a concern   July 14, 2025 — Rated 10 out of 10 by Dan Walls Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Kind friendly service

Report a concern   July 14, 2025 — Rated 10 out of 10 by R.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Last service was very timely
Report a concern   July 14, 2025 — Rated 10 out of 10 by Donald Mitchell Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great job and help me out alot

Report a concern   July 14, 2025 — Rated 10 out of 10 by B.B. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

They did a great job helping me.
Report a concern   July 13, 2025 — Rated 10 out of 10 by S.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone has always been very friendly, informative and helpful! I LOVE THE CAR WASH!!
Report a concern   July 11, 2025 — Rated 10 out of 10 by Team Team Goliath Inc Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron Abrahamson the service writer is knowledgeable, friendly, and very good at communicating what is being done and how long it will take. He promptly delivers updates when needed or the service is completed. 5*’s to Ron!
Report a concern   July 10, 2025 — Rated 10 out of 10 by C.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service folks were very nice.
Report a concern   July 8, 2025 — Rated 10 out of 10 by Lance Delong Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very personalized attention given with friendly and trustworthy care. Jennifer the best! Wouldn’t go anywhere else!
Report a concern   July 8, 2025 — Rated 10 out of 10 by Vanessa Perry Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The 5 Nissans we have owned were all sound vehicles. I like the sales and service folks I have worked with over the years. Those are some of the reasons that I decided to trade my 2017 Murano for a new 2025 this week!

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