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Customer Testimonials
This message is for Chris who assisted me while purchasing a bike for my grandson, You where very helpful and I appreciate your knowledge.
Thanks,
Name removed
Great customer service and knowledgeable!
Fast, friendly, affordable
Mike did a great job on the overhaul of a very neglected bike.
Fast and precise turnaround
Everyone there is super knowledgeable and helpful
Mike, Service Manager at Bloomington store, is top-notch
Outstanding service and friendly staff!
I like that you are a local shop where I can get questions answered, advice and free air!
Longstanding, favorite LBS, local being relative! Good products, great service and even better people!
Who sends a handwritten thank you note? Almost no one.
Thank you! Pleasure doing business with you, as always!
Great people means great service
Always excellent service. Friendly and professional staff who offer solution options and always follow through. Always recommend the Bloomington Freewheel team to friends for any service needs.
Attentive staff and adequate stock on hand
Friendly workers; quick service.
Tim was so helpful, answered all my questions, and made proper suggestions. I didn't think that an E-Bike was going to be for me because of the cost. One 15 minute ride (granted it was a beautiful day), and I was hooked on the Trek/Bosch bike!
I buy most day to day things online until it comes to more significant investments. It is essential for me to support a local business and know that they will be there for me.
Had a front flat, I brought my Trek in they did a quick inspection replaced the tube and made adjustments so my chain could transfer correctly, all at a reasonable cost and done in a timely manor. My bike was ready to go twenty minutes. I was very please with their service.
Asked for a tire to be transfered in and it was as planned and serice techs. were very helpful.
The person who helped me was informative and didn’t pressure me into purchasing.
You had the parts!
Outstanding service personnel
Amazing service by mike and Chris.
Everyone there is always so helpful
Fantastic customer support for my tandem evoke!
Bike repair
Excellent service. Analyzed the issue, took it for a test ride to see the extent of the problem, and fixed it. Effiecient. Thank you!
Great service, great people.
Same great service I had with Penn.
very friendly staff , and helpful advice. I've been a customer of Penn Cycle for over 40 years and I am happy that Freewheel is carrying on with the fine service that I had from Penn
You sell trek.

Friendly professional service