Customer Testimonials

Very helpful and knowledgeable staff. Quality products, and they let an old dog roam around the place like he owns the place, and maybe he does.

John was great, he deservers a raise!

Friendly.

Friendly customer service and knowledgeable staff

Fast tire repair

Prompt, honest and will not recommend something that is not needed, reasonable pricing, and easy to deal with

I had a flat rear tire. I appreciate that they were able to fix it upon my arrival and I did not have to return to pick it up.

Thanks,
Dave

This shop is awesome, 'Mike," THE bike doctor is always willing to take the time and explain the DIY fixes my ol MTN bike needs. Great shop, highly recommend.

Nice showroom, easily accessible, lots of stock including trikes! Opportunity to try a bike/trike is so helpful. Helpful and knowledgeable staff who can help on many levels. Very good customer service.

Bloomington Freewheel offers the best service in town. I am constantly amazed by the teams thoroughness, excellent service and timeliness. Thank you.

Great service

Very helpful and knowledgeable staff.

Great advice form the whole staff!

Mike did a great job servicing both our bikes.

I brought in a packaged bike, and Mike was so gracious, clear, knowledgeable, and transparent about the whole process! He made sure all my questions were answered, and he went above and beyond to make sure I wasn't overcharged. What's more, he was able to assemble the bike with an initial tune-up within about 2.5 hours while having other bikes to work on! When I came to pick up the bike, he again made sure all my questions were answered. As the bike was for my son, John was there and made sure the geometry was perfect for him! Chris, the manager, had talked with me for several weeks about the best way to go about getting and assembling the bike. The whole team is fantastic, and I can't wait to go back!!

Courtious staff, good product selection and fast service.

Quality products at great prices. Become a Fanatics member for even better deals. Awesome staff. They help me maintain my bike appropriately without overkill!

Everything. The employees were super knowledgeable and helpful. The shop was clean. Costs were very reasonable. Great store!

We like the time and attention we get at the Bloomington Freewheel shop.

John was extremely helpful and he answered all questions and made sure we were making the right purchase

Mike at the Bloomington location is awesome to work with when I need help with service for my bike!

It's easy to get what I need. Knowledgeable staff, friendly and efficient.

Very likely! Your staff is awesome so it is easy to send people your way!

The service people are always so helpful and responsive, no matter how small the problem is.

Darrin is the man. So easy to talk to INCREFIBLY helpful and always talks to you as a normal person.

Knowledge staff! Repair and Maintenance services. If I need anything bike related, it is always Free Wheel in Bloomington. We so appreciate having your store in the neighborhood!

They repaired my Trek verve 3 where no other place was able to accomplish. The gears were not working correctly and they repaired things that most places would have just replaced.
All the gears work great makes it so much better and fun to ride.

Knowledgeable about your products and helpful with service.

John was very knowledgeable and answered all of my questions. He listened carefully to my wants and needs and steered me to the right bike! I will gladly refer Freewheel Bike to all!!

Great experience. Very knowledgeable on the bikes!