- Phone: 9528881427
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Customer Testimonials
Clean, friendly, knowledgeable, helpful staff
did good work, in a short time
Fast and courtios
Great service
The person that greeted me was a young man with Sandy blonde hair, who was working in the back. Probably in his late teens or early 20s and he was very upbeat and kind and helpful.
Great service with a smile.
My bike had a brake issue and the staff readily assessed the issue and fixed it on the spot since they were not busy at the time. Also helping out since I was leaving for a 5 day bike trip in a week. Very appreciative of the great customer service and highly recommend this site.
staff was very helpful in finding the right part for my bike and answering my questions
The care taken to do any repair work very well. My only recommendation would be a general wipe down of any grease or dirt that resulted from the repair. That would be considered wonderful and exceptional service
Quick, friendly, and knowledgeable staff.
Everyone was so knowledgeable, helpful and friendly
I used to tinker with my huffy back in the '70's, drooling at the PK Ripper floating from the ceiling, now I'm tinkering with my 9 yr-old mountain bike. Your staff especially, the "bike doctors" are amazing and I can't thank ya'll enough for your knowledge and taking the time explaining the particulars on these more technical bikes. Glad I'm back in the neighborhood and supporting ya'll!
Fixed my flat tire on the spot only a 10 or 15 minute wait
Very knowledgeable and friendly! What more could I want or need!
Darron was very helpful and knowledgeable about our bike. He was willing to go the extra mile. We would certainly come back as needed.
The sale was great value. Ease of ordering, efficiency in notice that item was in, happy friendly employees to greet and converse with in the pick-up!
Good product, very professional service and tech assistance
Knowledgeable and friendly staff
Knowledgeable
Helpful
Fairly priced
Sales person was very knowledgable, friendly and helpful for the specific bike we wanted. Ordered and took about a week to arrive. Bought helmets and other accessories. Very satisfied with our purchase!
Chris helped me pick and equip my Terratrike EVO GT as my first recumbent eBike. I am very happy with my choice and am excited to be able to start riding it. I was also given a decent discount on the add ons and a couple of freebies. And by the way, the Flame On color is beautiful. Thanks Chris and FreeWheel Bikes Bloomington.
Got the job done as expected. New brake pads and rim clean up. Runs great!
Your service center is top notch, great professional staff, highly recommended!
Products are high quality and service is the outstanding… friendly efficient and top of line quality
Customer service is unmatched.
Sales and service are exemplary.
Met a very informative, polite service tech named Mike. Answered all my questions and set me up with everything I needed for my bike project. Thanks for the cassette and tool mike.
My bike was ready when promised.
The bike rides like new following the tuneup.
The Bloomington service team has been exceptional. They offer expert guidance, patiently explain our options, and always consider our timing when we have upcoming races or key biking events. I especially appreciate how they remember our previous rides and experiences and take the time to ask about them during each visit. Their support goes beyond servicing our bikes—they help make cycling a positive family experience and genuinely care about our success and enjoyment on every ride.