Customer Testimonials

Very informative and easy to work with

Very informative about the maintenance needed, and the cost for each service.

Staff was extremely helpful and went above and beyond when i brought my bike in, and when i returned to pick it up.

Service was outstanding! Very knowledgeable, professional and friendly staff.

Great service this week from Graham and another dude with a moustache can’t recall his name. Thank you, will be back again when I need service for our bikes.

Excellent service, great experience. Employees are incredibly knowledgeable and helpful.

Good supplies, good customer service.

Great customer service!

Good people and good products. What more could you ask for?

Jacob was perforation all, thorough, helpful, kind. Wonderful service 🙏

Very helpful staff who guided us to a great choice of bikes for us and was quickly able to configure the bikes in the way we requested.

Great service technicians, timely repairs!!

Thank you!
First name removed

Friendly and knowledgeable staff. Great product line. My new bike is perfect for me and very well constructed. All the staff members I dealt with provided direction and promised ongoing support. Highly recommend!

I really appreciate the prompt, courteous and complete interaction I always get at FreeWheel, Bloomington, MN. Graham worked on my bike most recently, kept me informed on the progress and when it was complete. Work is always done well. Much appreciated!

This is a specific shout out for Tim at the Bloomington location. He was so knowledgable and helpful with all my questions and even facilitated a shipment to North Carolina for a hard to find Surly. As a MN transplant you expect some level of MN-nice but Tim went above and beyond.

Give that man a raise!

Freewheel staff is knowledgable, and really gives honest information about products. Appreciate their honesty!

Great selection and wonderful customer service.

Super helpful staff, and cool bikes

Employees are very helpful!

I received Great customer service!

Best shop in town! Superior customer service!

The young woman who helped me was friendly, knowledgeable, and patient. Great service. Very happy with the products I purchased (helmet and bicycle lights).

I enjoyed the friendly chat with the musical mechanic

:)

Went it with a flat tire, and large gash in the wheel. The staff quickly changed my tire, and even made a couple adjustments to the brakes going above and beyond. Was happy with the quick fix and being able to get back to riding.

Products, but mostly the staff. Amazing.

Good prices and knowledgeable staff. Also has what I needed in stock.

Fast and efficient checkout process

Great experience shopping for bikes, the sales team was very helpful and knowledgeable, and not pushy at all. We will definitely recommend Freewheel to our friends and family!

Fast and knowledgeable service!

Chris is extremely helpful regarding trikes, also, unique in that you are pretty much the only local supplier, very well versed in them.

also, super fast service on bike repair, < 1 day turnaround