Customer Testimonials

convenience and knowledgeable staff

Super friendly and helpful staff.

Chris is the best! I loved his help.

Good people, service is great

Expert and friendly.

Great service at the the Richfield location by Andrew as always

Great service , team members and bikes !

I went for a new innertube, my back tire was flat. Hans fixed it quickly!!!!

I was very happy.

I went to your store over others that were closer.

Very responsive customer service.

Great and friendly service

Great bikes, biking tools and accessories and fabulous customer service!

knowledgeable, friendly. Really helped me understand and know what was a good fit for my size and budget.

Very responsive when I entered the store. Great customer service. Service work done quickly and high quality.

You guys really went the extra mile for me. I needed biking shoes for a ride I was doing in short notice and Tim ran to ups to see if i would get them by the time I left for the trip. He made it happen and everything worked out perfect. Great service. 10

Great service and products

Attention to detail very helpful with any questions..good service

Generally a friendly positive and enjoyable atmosphere. Staff seems knowledgeable...

Great customer service!
Thanks!

Staff is friendly and very knowledgeable.

Sales staff was very friendly and helpful. Answered all questioned and had a lot of patience with 6 year old customer and his 2 year old sister. They had mechanics double check everything for safety before we left with our (new to us) used bike.

Good pricing , good seclection, friendly cool staff.

Great service! Very friendly! I came in to get a new tube. Not a money maker for the business, but I was treated so well I intend to buy my next bike there.

Service is great each time I visit.

You guys got me right in and out in a timely manner, and took little to no time getting me back in the road. True experts at what you do. I will be back in the future!

Chris, the salesman was extremely knowledgeable and very helpful. He answered every question and demonstrated the workings of the Recumbent Terra Trike I was interested in. When I decided to purchase the Trike, I felt completely relaxed knowing exactly what I was buying and the price I was paying. I returned the next day to purchase Heel and Toe Safety pedals and again the service I received was professional. I'd recommend Freewheel Bike in Bloomington to anyone interested in Bikes or Trikes. They are the BEST!

Technical support / product availability / fanatics program

I was pleasantly surprised at how helpful the staff were. The price was reasonable and they repairs were very quick. Would defenately use them again

Great service by very knowledgeable employees. I was very happy to be told about the fanatics membership and saved $150 on a new bike rack. I have been shopping at the Eagan locations for years and never knew about this program.

Chris, Mike and Graham treat me like I am their most important customer! Great service.

Staff is always helpful.