Customer Testimonials

We were listened to as regards to what we were looking for! Katie was very good at suggesting what work for me.

My service was completed on time. For the amount I was told. I liked receiving a text when it was done.

Great service!

quick easy and great quality Bike

you had the item in stock at a fair price

Great customer service. Tim was a very knowledgeable rep.

Products - The ordered trike was nearly ready when we got there. The only thing needed was a final fitting and ajustment. Accessories were quickly installed while my wife and I went to go get some dinner (lunch).

Services - I felt the people helping me were friendly, honest, and sincere.

Knowledgeable and helpful employees.

I believe his name is Mike... in service. I have been fortunate to have him work on my bikes for it seems like years now... he always takes the time to listen to what I am experiencing, provide options, and then manage my expectations... Which he did again this time... HE IS GREAT!!!!

You walk through the door and see and smell nothing but bicycles . Everyone is very knowledgeable and helpful.
Recommend you guys in a minute!

Knowledgeable people working there/ friendly.

Excellent service

Chris was very helpful and very nice! Appreciated his TerraTrike expertise!

Tim is the best!

The people that helped were amazing, especially Jacob!

Good advice and very friendly staff

Service was very friendly and efficient. I’d definitely recommend

Your repair department did a great job on the old bike I recently purchased. Everything now works correctly and I’m very pleased. Thanks for a great experience. Hans was very helpful in explaining what needed to be done. He’s a real asset to your store.

Honest service and repair. Friendly staff

Excellent staff helped me with my new computer/odometer.

Friendly and knowledgeable.

Mike was extremely helpful in fitting a bike for my granddaughter

High quality

We took our bikes in for replacement pedals and the staff was super helpful. They taught us newbies a bit about how to maintain our bikes, installed the pedals and inflated our tires. We were able to take our bikes straight from the store to Hyland park and had a great time riding our bikes.

Friendly and knowledgeable employees. You have the stocked items I wanted and service techs that were able to install in very reasonable time.

Mike Weiss at Bloomington is very knowledgeable and has fantastic customer service. Thanks Mike!

Very knowledgeable and friendly staff

Fabulous service! Very friendly, helpful, knowledgeable, and prompt.

The entire staff was very friendly, helpful, respectful and professional. Any question I asked was answered directly or by the next consulted staff member as no one left a question lingering. And, as expected, everyone likes to talk “bike” when entering a bike shop and the staff didn’t let me down at all - they indulged my interest in discussing old, current and new tech for bikes as I am pondering the benefits of upgrading my older gear. And I was impressed to see Orbea stocked in the store. Overall, the staff and products are great and it was really nice to spend time in a local bike shop again. Thanks!

Great service focus. Very knowledgeable and excited about biking generally. I called back with a question about the bike, and the put a mechanic right on the phone who gave a thorough response.