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Customer Testimonials
Love the service and responsiveness.
Mike was awesome.
friendly service, good products
Very responsive! Professional and accommodating! I highly recommend! Personally I have had the pleasure of dealing with Allison, Tim and Corey. Great customer service and knowledge of products.
I was very impressed with Gram and how he explained things to me and he dug into things and gave outstanding customer service.
Great up front service!
Knowledgeable people and good products
I came in having very little knowledge of what I was looking for. Staff were great and did not try to push anything. I left with a bike and love it!
Staff are very, very helpful and know the products well
Very informative and easy to work with
Very informative about the maintenance needed, and the cost for each service.
Staff was extremely helpful and went above and beyond when i brought my bike in, and when i returned to pick it up.
Service was outstanding! Very knowledgeable, professional and friendly staff.
Great service this week from Graham and another dude with a moustache can’t recall his name. Thank you, will be back again when I need service for our bikes.
Excellent service, great experience. Employees are incredibly knowledgeable and helpful.
Good supplies, good customer service.
Great customer service!
Good people and good products. What more could you ask for?
Jacob was perforation all, thorough, helpful, kind. Wonderful service 🙏
Very helpful staff who guided us to a great choice of bikes for us and was quickly able to configure the bikes in the way we requested.
Great service technicians, timely repairs!!
Thank you!
First name removed
Friendly and knowledgeable staff. Great product line. My new bike is perfect for me and very well constructed. All the staff members I dealt with provided direction and promised ongoing support. Highly recommend!
I really appreciate the prompt, courteous and complete interaction I always get at FreeWheel, Bloomington, MN. Graham worked on my bike most recently, kept me informed on the progress and when it was complete. Work is always done well. Much appreciated!
This is a specific shout out for Tim at the Bloomington location. He was so knowledgable and helpful with all my questions and even facilitated a shipment to North Carolina for a hard to find Surly. As a MN transplant you expect some level of MN-nice but Tim went above and beyond.
Give that man a raise!
Freewheel staff is knowledgable, and really gives honest information about products. Appreciate their honesty!
Great selection and wonderful customer service.
Super helpful staff, and cool bikes
Employees are very helpful!
I received Great customer service!
Your employee’s are always very helpful and I’m happy to have Freewheel as my go to store. Way better than ordering off the internet