Customer Testimonials

Good service, especially when I needed the bike back in short order

It was a great experience. Good knowledge & great products.

Over the top customer service.

Great service!

Thank you for your quick service so that I get back to triathlon trainiing

Guys did a great job outfitting me for my new bike.

Great service. Fast repair and helpful salesperson.

Great expertise

You guys give upfront opinions about whether or not an old bike is worth fixing.
I like the fact you can charge headlights and taillights with a USB charger.

I had great help from one of your staff members. He took a lot of time to troubleshoot issues I was having with my bike and talked me through different options until we found the best one. Great experience.

I like them because they’re honest and they genuinely have my best interest at heart. Like seriously. They actually genuinely care about the customer, and it’s not fake or contrived or just simply for monetary gain, even though it is a business. But that’s what makes great business. In my opinion, a great business transaction works well for all parties involved. Oh, they’re also fast with service even tho they’re super busy. Once again, thank you to Tim, Chris, and Grahm, and Eleanor, and the rest!😊

We were listened to as regards to what we were looking for! Katie was very good at suggesting what work for me.

My service was completed on time. For the amount I was told. I liked receiving a text when it was done.

Great service!

quick easy and great quality Bike

you had the item in stock at a fair price

Great customer service. Tim was a very knowledgeable rep.

Products - The ordered trike was nearly ready when we got there. The only thing needed was a final fitting and ajustment. Accessories were quickly installed while my wife and I went to go get some dinner (lunch).

Services - I felt the people helping me were friendly, honest, and sincere.

Knowledgeable and helpful employees.

I believe his name is Mike... in service. I have been fortunate to have him work on my bikes for it seems like years now... he always takes the time to listen to what I am experiencing, provide options, and then manage my expectations... Which he did again this time... HE IS GREAT!!!!

You walk through the door and see and smell nothing but bicycles . Everyone is very knowledgeable and helpful.
Recommend you guys in a minute!

Knowledgeable people working there/ friendly.

Excellent service

Chris was very helpful and very nice! Appreciated his TerraTrike expertise!

Tim is the best!

The people that helped were amazing, especially Jacob!

Good advice and very friendly staff

Service was very friendly and efficient. I’d definitely recommend

Your repair department did a great job on the old bike I recently purchased. Everything now works correctly and I’m very pleased. Thanks for a great experience. Hans was very helpful in explaining what needed to be done. He’s a real asset to your store.

Honest service and repair. Friendly staff