- Phone: 9528881427
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Customer Testimonials
Everyone is very knowledgeable and experienced. Every time I go in, I am treated like I am the only client.
I've been going to that same Bloomington location for the past 45 years and the service has always been amazing!
You had bikes in stock! Great help, too, at the West Bank shop.
Great products and great service from reliable staff. Thank you!
Your products and services are great, but I can find them elsewhere. It's the people(employees) at Freewheel that make Freewheel stand above the rest.
Technical competence and commitment to customer satisfaction.
We appreciated the knowledge by customer service. Also that products could be made available at a later date.
Excellent service!!!
Great service as always.
Products are very good for the price point.
From a service perspective, routine service of a Fox Float fork took fourteen weeks and cost more than quote due to local tech error.
Bike was done ahead of schedule and looks great. I also appreciated the expert recommendations from the service tech. He is great.
Friendly and helpful staff
Like Trek bikes.
Employees are very knowledgeable and able to explain what should be done
Please change my email to Email address removed
Very helpful and knowledgeable employees. Katie M in particular was great! Very flexible when my card got declined and then I came back the next day and the bike didn't fit in my trunk. I'm very happy with the experience and will be coming back for anything else I need.
Great knowledgeable & friendly service . Staff really aims to please!
Excellent service.
Friendly and efficient service.
The follow up to notify that items are in.
Fast shipping. Arrived as scheduled. Well packed. Will not hesitate to order from Freewheel
Bike in the future. Thank you for excellent service.
The sales person was excellent- very helpful, answered my questions and was able to recommend the rights products for my bike. Thanks so much!
Proximity
Outstanding service and customer care. Five stars ***** and then some....!
Katie and Chris are wonderful and know there products. Highly recommend this bike shop.
BVA (from Canada).
Knowledgeable staff good prices great product’s no pressure salespeople
Expertise of product.
Allison made the buying experience the best!
Excellent customer service from Christopher!!
Excellent job! Thanks for getting me in promptly for my yearly tune up.
Amazing service, help and expertise! Thank you Chris and Katie from the Bloomington Freewheel!

Not pressure..Matt and Chris were both knowledgeable, helpful and completely honest…really appreciate their candor and openness..the bike is fantastic…I tried a few different bikes, and we tailored it to what I was looking for…very individualized…easy to shop and great excellent service…thank you!