- Phone: 9528881427
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Customer Testimonials
Knowledgeable and helpful staff
Needed a stationary cup removed from an old mountain bike frame. Andrew had it out in 5 minutes, great fast service!
Great customer service and follow-up.
Professional and very knowledgeable staff whose dedication to the customer is outstanding.
Very knowledgeable, explains specifically the issues, provides options, courteous, helpful, friendly.
Staff was very friendly and helpful. Great experience.
Jacob was extremely knowledgeable, engaged and helped me select a bike I love!
Thank you!
k,lk
We came in to have the brakes on my dad's walker repaired, the staff were perfect and treated him professionally and kindly. We have two walkers in the house. We will be back.
Good selection.
The manager, who was serving me, took the time to answer my questions & advise. APPRECIATED!!!
Friendly Staff
Terra trike e-assist motors
Flexible (I was in the process of moving), kind, explained all about my terra trike.
Just a nice experience!
friendly sales people
Great service! Tim was very helpful in finding men replacements for my EMTB tires!
We have been extremely happy with all our dealings with the Freewheel store on Old Shakopee Road. They communicate promptly and clearly. They are knowledgeable about their product and just a pleasure to deal with. We also are very happy with the etrike we bought.
Everyone at Freewheel is so welcoming, kind and extremely knowledgeable! I LOVE my new bike, it's the perfect mix of comfort, style and tech. I appreciate the speedy service I've received.
The employees are friendly, knowledgeable and non judgy
Chris was great to work with!
The employees are always great whenever we come in!
Everything was top notch.
Chris was very patient, informative and helpful. Busy day at the store but he gave us as much time as we needed. Bought the bike. All good.
Knowledgeable and friendly staff!
It was a manufacturing issue, and you covered the fix without cost. Nice!
Friendly and knowledgeable staff. Well stocked and organized store. Exceptional service with bicycle repairs.
I dealt with a salesman named Jacob amd purchased a brand new surly karate monkey..Jacob was awesome..He went above and beyond to help me find the perfect bike and recommended upgrades that I couldnt now fathom being without..This was by far the veat customer service I have ever received from a store front..Unreal..I drove nearly 4 hours to buy a bike from you because of Jacob..You also now have a new customer that will make the commute just to deal with him..As far as the bike goes, very very happy!! Thank you
Knowledgeable, friendly staff.
Chris was dece.

Very friendly, knowledgeable staff. NO bike snobs here!!!