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Customer Testimonials
Needed a simple part. The person was very helpful. Also went to Richfield first.
Love my Trek X3 bike. Looking forward to upgrading 2-3 years.
I've purchased 4 bikes from (Penn Cycle) now Freewheel bikes over the past few years. Always great customer service and very kind. Great product as well. Just put a deposit on my 5th bike last night.
Friendly and attentive staff
Found exactly what I was looking for & had wonderful customer service.
Fast and friendly service. I have never been dissatisfied when I needed something fixed, serviced or when I've bought something. We bought an eBike for my wife earlier this year (big purcha$e) and she's still raving about it.
Penn Cycle was our long time preferred shop and the transition to Free Wheelin' has been smooth and painless.
Let me add that I do miss Penn Cycle's long time 1/2 price deal on bike tune-ups during your slow months of December, January and mid-February. I think that was the program...
On time.
Great service
I like the Freewheel bike tune-up checklist looks complete. also worked performed by and inspected by names is helpful. the sram rival shifter had to ordered in. the descirption on the c.c. receipt was clear. also showing savings was good touch.
Very knowledgeable staff and helpful reinforcing me that buying the Trek Checkpoint SL6 was a great choice. 2 rides on it now and I couldn’t be more pleased with it. Thank you!
Chris is very knowledgeable
Always attentive service, and the people are super helpful and knowledgeable.
had the chain i wanted and at a good price after fanatics discount
The guy who helped me seemed very knowledgeable. Was very kind and helpful.
Katie and Chris were great to deal with!
Mechanics are willing to give advice
Quality of workmanship
Adam was AWESOME!!!
Great personal service from Adam! He put on new pedals and other. Excellent employee!
Came in for a dropper lever, bought a dropper lever. Great, friendly, knowledgeable service!
Great bikes, knowledgeable employees
The service was great and the product is amazing! Thanks!
I've always received good advice about changes I've needed to make to my bike, and anyone who's helped me has been really friendly.
Friendly,knowledgeable, efficient. Great place!
Excellent service and knowledgeable staff every time I stop in.
My son and I were there to look at want he wants to upgrade to and test ride a couple bikes. There is a great selection of high-end bikes to choose from, the store is very clean and orderly and the staff is friendly.
Fast, friendly service.
Prompt, helpful service in Bloomington
Top notch service, selection, pricing and very knowledgeable.
The employees are very friendly and efficient