Customer Testimonials

Competent and committed customer service.

Great service and excellent selection.

Great staff to work with that's knowledgeable and friendly.

I get great information about parts and what I need to get my bike fixed. When I'm notified that my bike is ready for pick-up, it's done in a professional manner with a thorough explanation. I also love the 20% monthly discount.

Matt is excellent and very knowledgeable, he listens well

Exceptional service. Quickly addressed needs in the store. Technicians gave an accurate pre-tune-up assessment.

Knowledgeable
Friendly
Don’t oversell

Good advice coming from people who know bikes and bike repair service.

You had the bike we wanted, and Katie was helpful and super nice.

very friendly. thank you!

Staff is great

loved the service. super helpful and kind!

Quality.

Your online order support and the communication between the store to get a bike ready for me was really impressive to see. The store employees were all engaging in conversation and offered suggestions of places to ride in the area. Great customer experience overall

Sales people are friendly and helpful.
Bike repair/work is done well.

Thanks!

The People and service were great as usual. Thank you!

Location product knowledge

Knowledgeable staff.

Very friendly and knowledgeable.

Friendly, incredibly knowledgeable mechanics that get the service jobs done FAST !!

You have a very professional staff. Your customer service is excellent.

Your repair person was exceptionally accommodating!!

Knowledgable, helpful sales personnel.

Gives estimates of potential issues they are seeing so you are not shocked when you get the final bill. Doesn't try to over sale. I always seem to get each bike back sooner than when they say it will be ready. Most of all... very friendly and ready to help.

Everyone was super nice and professional. We were suppose to pick up our bikes on the f1st of July—has checked in two for repairs, cleaning and some new tires—got a txt 3 days earlier and was very happy to have the bikes back.

Great experience all around!

Have shopped at the Bloomington store on France and Old Shakopee Rd for years. Always liked the friendly attitude of the workers and knowledge they have.

Great knowledgeable salespeople who aren’t on commission so they were interested in finding the right bike and accessories for my casual use case instead of trying to upsell me on stuff I didn’t need. Wonderful experience!

Did an awesome job fixing a crappy bile I bought online. Costumer service was great! Very happy with the recommendations made for the bike

Very knowledgeable and friendly, willing to listen and clearly explain.

Great bike shop with friendly staff. Quickly picked up the accessories I forgot to pack for my visit to MN. Hit the trails right away. Many bikes and other supplies in stock.