- Phone: 9528881427
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Customer Testimonials
all done well.
Staff was very knowledgeable in all bikes and accessories. No pressure sales but made it easy to choose what to purchase when was ready.
Good people
CHRIS Goldschrafe. Best customer service guy ever. Knowledgeable, straightforward and great to work with.
The location is important to me. I enjoy riding my bike around southern and western Bloomington, feeling comfortable that if I have a problem with my bicycle Freewheel is close by. Also, Freewheel in Bloomington has good people on staff. Just this week, Katie was very helpful in getting my bike fixed.
Quick, easy, friendly, thourough
I worked with Matt and Katie. They were both helpful, very knowledgeable and I felt comfortable making a fairly large purchase.
I first went to Eric’s, not so good and your products seem superior for the money.
Very personable staff; quick service, and knowledgeable.
1) you are in my local neighborhood
2) staff is helpful and doesn’t talk to me like I’m dumb; they help educate me instead
3) selection of bikes
Super helpful staff
Matt Swenson was excellent to work with. He took the time to explain all the features and options for the bike we purchased as well as made sure it was adjusted exactly how my wife wanted it before we left the store. Can't recommend Matt enough.
Friendly staff, very knowledgeable. Fast service.
Mike is a great help with bikes and his customer service
Katie helped me find my new bike. She was very knowledgeable and informative of all the different bikes I could choose from and helped me dial in the right bike for me. Mechanics were quick with inspecting the bike and I was on my way.
Katie provided great customer service!
Quick repair turnaround. You fixed my disc break and tightened everything up!
The store was very helpful and organized. Friendly and easy to work with!
Please
Friendly, helpful, and responsive.
A+
Everybody in the store is very knowledgeable and very friendly. I worked with Matt and enjoyed my experience.
Helpful staff and convenient location.
Consistent and reliable. Also friendly.
Great knowledgeable and friendly service from all staff .
The staff were helpful in finding parts and tools for my bicycle.
Excellent customer service from Matt Swenson and crew.
Expert advice
Mike was awesome!!!
Mike clearly explained the problem and gave me an estimate to repair. Bike was done that very afternoon. I will be back!

The staff there is very helpful and friendly I needed a set of pedals for a bike and Chris was very helpful in recommending the right ones again very helpful thank you