Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 4, 2026 — Rated 10 out of 10 by R.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service is on point, very efficient, knowledgeable, and easy to deal with.

Report a concern   February 4, 2026 — Rated 9 out of 10 by E.W. Don Franklin London Ford - Service
What do you like about our products and services?

Excellent quality & service.

Report a concern   February 4, 2026 — Rated 10 out of 10 by Fred Szymanski Don Franklin Monticello Service
What do you like about our products and services?

Use only quality products . Am able to schedule an appointment within a day after calling , fast service and they go thru the inspection report when done.
Report a concern   February 4, 2026 — Rated 10 out of 10 by D.N. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Appt happened on time and took the amount of time noted
Report a concern   February 4, 2026 — Rated 10 out of 10 by B.E. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great service and communication

Report a concern   February 4, 2026 — Rated 10 out of 10 by Jennifer Williams Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Everyone is nice and will do whatever it takes to help find what ur looking for.

Report a concern   February 4, 2026 — Rated 9 out of 10 by M.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Products are good quality,and service is great!
Report a concern   February 4, 2026 — Rated 10 out of 10 by B.R. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Your patients and understading when things go wrong.
Report a concern   February 4, 2026 — Rated 10 out of 10 by William Greenwell Don Franklin Bardstown - Service
What do you like about our products and services?

Very friendly and professional

Report a concern   February 4, 2026 — Rated 10 out of 10 by D.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Love the service department and sales. The finance guy not so much. He lied to us and won’t return my call.

Report a concern   February 4, 2026 — Rated 10 out of 10 by David Hannan Don Franklin Campbellsville Service Department
What do you like about our products and services?

As a former Chrysler dealer in Ohio “back in the day” I’d say it’s always 5 * Pentastar service at Don Franklins in Cambellsville Kentucky! Shout out to Gary Lambert in Service.
Report a concern   February 4, 2026 — Rated 10 out of 10 by A.A.M. Don Franklin CDJRF Sales Department
What do you like about our products and services?

The people are absolutely amazing here!! Me and my husband have bought 4 vehicles from this dealership and we love it and our cars.

Report a concern   February 4, 2026 — Rated 10 out of 10 by Marcy Thobaben Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like seeing Ron and Cupcake and some other familiar faces! The service is good and the prices, fair for a dealership.
Report a concern   February 4, 2026 — Rated 10 out of 10 by J.P. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Free coffee

Report a concern   February 4, 2026 — Rated 10 out of 10 by N.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Courteous, friendly, knowledgeable & prompt service
Report a concern   February 4, 2026 — Rated 10 out of 10 by D.R. Don Franklin Bardstown - Service
What do you like about our products and services?

The service provided was quick and people were friendly
Report a concern   February 4, 2026 — Rated 10 out of 10 by S.D. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast, friendly and helpful service

Report a concern   February 4, 2026 — Rated 10 out of 10 by H.J. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Great Customer Service

Report a concern   February 4, 2026 — Rated 10 out of 10 by V.H. Don Franklin Ford - Service
What do you like about our products and services?

You all are extremely good at your job and friendly and always helpful anytime

Report a concern   February 4, 2026 — Rated 10 out of 10 by William Lanham Don Franklin Somerset KIA Service
What do you like about our products and services?

Don in the service dept was awesome. Took care of the problem with my Kia Telluride when no one else had been able to figure it out.
Report a concern   February 4, 2026 — Rated 10 out of 10 by D.B. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Easy to make appointment for service. They was friendly,answered my questions and in and out in about an hour

Report a concern   February 4, 2026 — Rated 9 out of 10 by M.E. Don Franklin Ford - Service
What do you like about our products and services?

Have always had good luck with Ford vehicles and have good service

Report a concern   February 4, 2026 — Rated 10 out of 10 by Mike Gallagher Don Franklin Auto
What do you like about our products and services?

In and out and very friendly

Report a concern   February 4, 2026 — Rated 10 out of 10 by Mary Garmon Don Franklin Columbia Nissan Service
What do you like about our products and services?

Staff very friendly and knowledgeable. They had me an appointment last minute and had my car serviced in a timely manner

Report a concern   February 4, 2026 — Rated 10 out of 10 by J.H. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Great job , friendly , entitled working with them !

Report a concern   February 4, 2026 — Rated 10 out of 10 by Lisa Holtzclaw Don Franklin Campbellsville Service Department
What do you like about our products and services?

Love the GMC terrain and the service was quick!
Report a concern   February 4, 2026 — Rated 9 out of 10 by Paul Smith Don Franklin Ford - Service
What do you like about our products and services?

Professional and courtesy

Report a concern   February 4, 2026 — Rated 10 out of 10 by K.P. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick & efficient

Report a concern   February 4, 2026 — Rated 9 out of 10 by B.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Convenience, professional staff.
Report a concern   February 4, 2026 — Rated 10 out of 10 by K.C. Don Franklin Bardstown - Service
What do you like about our products and services?

Your staff are very polite and professional.


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