Customer Testimonials
Having dealt with only Doug Brock, I would certainly recommend folks to visit your dealership service department and ask for Doug!
Employees are mostly friendly and it’s easy to get an appointment.
Great job!
Everyone was professional, and friendly. That wasn't the first time for me getting service for my vehicle at Don Franklin in Bardstown, so I'll say the service has been great every time! 👍 Job well done!
Both Niki in Sales and Cody in finance were competent and honest with us. We appreciate the ease in purchasing our new vehicle
Had a good process making a trade with them Franky was vary helpful and understanding tried to make us happy really appreciate him.
Very prompt and reasonably priced. Thank you all so much for the great service.
Servives have always been easy to schedule and done in a timely manner.
The employee's are very nice and welcoming, the service team is very helpful and it's easy to make an appt to get your car serviced
Friendly staff, prompt and accurate service, always timely.
Staff is incredible. Also on time. Lots of communication. Brad, Jacob, & Chad were great
Very kind salesmen not pushy at all. I already love my traverse!
The guys are always super polite even if they seem busy. They help you understand what they are doing and what needs to be done to help any issues. I also love the flexibility, i wasn’t able to make my first appointment and they had no problem scheduling me.
Great Customer Service and Customer Support
Good service
Easy appointment scheduling, very friendly and helpful staff, comfortable waiting area.. just a very pleasant atmosphere while waiting for the service to be done!!!
They work with u on buying a vehicle and rfriendly personnel
Nice and make things right!!
Above and beyond service. Fixed the issue. Great people. Thanks again
I like the service department the treatment nice and I like robert he is a good salesman and Wes is a good mechanic
Everyone was nice. Didn't have to wait to long. Good service
Always ready when I arrive and get the work I ask for in a timely matter
Everyone at the Don Franklin Bowling Green dealership were so friendly and veey welcoming. Very helpful as well, they made buying a new car super easy and hassle free. Soh was very knowledgeable and helped pick out the perfect car for me. The car that I wanted was at their dealership in Glasgow and they had it driven to their Bowling Green location so I could test drive it. The whole experience was incredible and I very highly recommend going here to buy a car. Thank you so much! I would rate this dealership beyond 5 stars!
Caleb and Zack are great people to work with!
Service has always been amazing!!!
Good customer service. Jena is great!
Prompt service and use top notch product.
Your service people are always honest and will get back with me no matter how long it may take, I appreciate the lower prices on oil changes than the quick oil change businesses
It’s took about a month for me to get in to get my car checked out, but the employees there areVery friendly… Jen was awesome very polite very informational. She kept in contact with me to let me know what was going on every step of the way she is a very good worker and so down to earth I will definitely be back customer service like that is hard to come by. I have bought two cars and a truck-from this dealership only because their customer service is outstanding!
Everyone is friendly and easy to talk to. They were willing to fix my car quickly