Customer Testimonials
when you go for services thay git you in and out on time
The experience was very good. Except the finance. Rate went up 2 points and we felt we were not included in the research for better rate.
I have found the sales and service departments. To be very friendly and courteous. I have no major complaints regarding the vehicles and I have had several over the last 10 years. I am one of those who changes every three years because I love new cars and the new features added.
Great service friendly Associates
Everyone is super nice and most of the time you don’t have to wait very long
Everything
Fast courteous service with friendly people
I like the fact service and friendly staff.
Cody was extremely kind, professional, and very helpful! We are repeat customers and will continue to be as long as he’s there.
Easy access to service department .
Prompt service does excellent work
I enjoy driving my Genesis GV 80.
Professionalism
Im very happy with all my service needs.
Friendly staff and a well built truck
Honest and friendly service
hi friend I think you guys are great because every time I come over, they help me a lot because I I can't walk they help me get out of my car and took me by my arm and helping get into my wife's vehicle they took mine because it have a recall and tell me to come back in a couple of hours, so when I came back, they brought the keys to me and help you to my car so I can come home. All was great thank you all for helping me, your friend
First name removed R Last name removed
321 Tucker Warren Rd
Knifley Ky 42753
Phone number
Phone number removed
Working with Xavian, Kanon & Olivia was a very good experience. I think this was our 10th car purchase from Don Franklin. They are always very professional.
Fast & great service.
Great service
Your service is always great. But I have ad issues with to many recalls and parts are unavailable, which is of no fault of the dealership. Will continue to trust Don Franklins in London, ky with my business.
The Saturday oil change appointments are awesome!
Once you have a appointment it’s quick
The friendly and cooperative of the salespeople
Attention to needs and superior service. Didn’t feel pressured. One of the most enjoyable/easiest car buying processes I’ve ever been through. Cory Sears was great!!
Very friendly and service is top notch
Great Customer Service! Hands down the best as always. Emily and Kristian went above and beyond. 10/10
Keeping it real
Very friendly staff, I recommend them 100%
Wonderful service. Dawn is so nice and friendly.