Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 28, 2026 — Rated 10 out of 10 by R.C. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Don Franklin has provided excellent sales and service for us with several vehicles. Jared Hollins has been outstanding to work with. He makes the process of buying a vehicle a great experience. He relates to customers with kindness and friendliness. Also the service department especially Blake and Gary are caring and professional. Thank you all!

Report a concern   May 28, 2026 — Rated 10 out of 10 by L.H. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Our Salesperson was so nice and helpful
Hailey Steenbergen

Report a concern   May 28, 2026 — Rated 10 out of 10 by D.W. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Fast service!

Report a concern   May 28, 2026 — Rated 10 out of 10 by C.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I dealt with Jody George and JD Jones. They are both very professional and courteous.

Report a concern   May 28, 2026 — Rated 10 out of 10 by D.R. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

I’ve bought vehicles from Don Franklin and they have provided excellent service.

Report a concern   May 28, 2026 — Rated 10 out of 10 by M.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly customer service work done in timely manner

Report a concern   May 28, 2026 — Rated 10 out of 10 by A.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very accommodating and wonderful customer service!

Report a concern   May 28, 2026 — Rated 9 out of 10 by M.K. Don Franklin Glasgow Service Department
What do you like about our products and services?

Young lady at Glasgow Nissan ( name April ) wa as helpful and nice as could be.

Report a concern   May 28, 2026 — Rated 10 out of 10 by Justin Mercer Don Franklin CDJRF Sales Department
What do you like about our products and services?

I have only had one experience with DF and we’re still working out a deal. However, it has been positive so far. Big shoutout to Zeke T. He has done a great job working with and for us.

Report a concern   May 28, 2026 — Rated 10 out of 10 by T.F. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

American made. Sales team was easy to work with.

Report a concern   May 28, 2026 — Rated 9 out of 10 by Lloyd Stewart Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly staff!

Report a concern   May 28, 2026 — Rated 10 out of 10 by D.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone was very cooperative and helpful in my service experience. I appreciate the time and effort the service department put into servicing my Genesis. Thank you very much.

Report a concern   May 28, 2026 — Rated 10 out of 10 by John Stegner Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service rep and all others were very professional and did the work win a timely manner...very courteous...it was a pleasure to be with them and my stay was very comfortable with a cup of coffee offered...

Report a concern   May 28, 2026 — Rated 10 out of 10 by Denise Reynolds Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great service and great products

Report a concern   May 28, 2026 — Rated 10 out of 10 by L.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It was Genesis service I used. I had an appointment for an oil change and tire rotation. They had everything finished within an hours time.

Report a concern   May 28, 2026 — Rated 10 out of 10 by Art Gorman Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Professionalism and Effeciency.

Report a concern   May 28, 2026 — Rated 10 out of 10 by K.J. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Came in for a 10,000 mile service- this included filter change, oil change, and tire rotation and they were very nice and had my car done in such a short amount of time!

Report a concern   May 28, 2026 — Rated 10 out of 10 by B.G. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Great product!
I walked in needing my mower fixed and everytime they had it in and out quickly! I contacted wd bryant before hand seeing what there wait time was and they said 1-2wks I will recommend don Franklin outdoor anyday!!100%

Report a concern   May 28, 2026 — Rated 9 out of 10 by D.M. Don Franklin Bardstown - Service
What do you like about our products and services?

Oil change was in a timely manner.

Report a concern   May 28, 2026 — Rated 10 out of 10 by Mindy Coffey Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everyone was so helpful and nice

Report a concern   May 28, 2026 — Rated 9 out of 10 by S.D. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I like that my car has low miles and a good warranty and a reasonable price.

Report a concern   May 28, 2026 — Rated 10 out of 10 by James Hasty Don Franklin Monticello Service
What do you like about our products and services?

Easy to make an appointment on time and pleasurable people to be around

Report a concern   May 28, 2026 — Rated 10 out of 10 by M.K. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Service was very good friendly and easy .sales rep.Brenton Martin was very helpful and kind . He done everything he could do to help put me in a ride I'm so thankful to him . I would tell everyone looking for car to go to Don Franklin in somerset.

Report a concern   May 28, 2026 — Rated 10 out of 10 by Diane Jackson Don Franklin London Ford - Service
What do you like about our products and services?

The service was fairly fast and the works was great

Report a concern   May 28, 2026 — Rated 10 out of 10 by G.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Timeliness, adhering to scheduled time schedules, knowledge and friendliness of staff

Report a concern   May 28, 2026 — Rated 10 out of 10 by J.H. Don Franklin CDJRF Sales Department
What do you like about our products and services?

The staff, Mason was great and Cody had me in and out and yet again making me feel like I was family. Thanks, I will be back again because of Mason and Cody.

Report a concern   May 28, 2026 — Rated 10 out of 10 by T.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everything goes so smoothly and everyone is so nice and helpful.

Report a concern   May 28, 2026 — Rated 10 out of 10 by T.K. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

The sales people abd GM were very helpful.

Report a concern   May 28, 2026 — Rated 10 out of 10 by R.R. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Friendly and very helpful

Report a concern   May 28, 2026 — Rated 10 out of 10 by Zachary Jenks Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Presidential service would recommend to anybody looking to buy a car


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