Customer Testimonials
We love our Genesis. Service is always thorough but quick. Super nice people
Nice products & no nonsense hassle
Very easy to schedule service appt. Appt was smooth, staff friendly and knowledgeable, and facility is clean.
Every one I have dealt with was extremely nice.
Services are quick and complete
Service personnel are really friendly
Quick and thorough
If they mess they will make it right! Robbie is great!!
Fast, friendly service
How friendly and helpful the service staff are
I had a recall on my Rogue and at first they said it would take about 2 hours to fix. However it was fixed in about an hour and was great. Ron in the service department really took care of me.
They get my car in and quick. They friendly. I would recommend anyone to go there.
Everyone was awesome!!! Will definitely be back!!!
Reasonable price on my oil change
The way they treat you when you come in to that place they’re very considered business and I love those boys that takes care of us
Love my K5. I get compliments all the time. Today at the Zaxby's drive-through, someone asked me if it was 2025. I said no, it is the 22, and I bought it in 21 at Don Franklin KIA in Somerset. I took one look at the three sitting there and knew I wanted it. It may have been the first ones on the lot. He said it was beautiful and he loved it. That is just the latest in many years of compliments about the car.
I usually bring my car in for service at the Somerset location, even though I have service available at Don Franklin Kia. I like the people there. Ty and the others take care of me and any issues.
I've purchased 2 vehicles from there and the staff are very knowledgeable and kind.
My issue was covered by warrenty except the deductible. I dropped my vehicle off and they called me when it was ready.
Friendly people, knowledgeable, clean waiting room. They got the job done quickly.
Plans the hrlp
Everyone is so nice and helpful.
Good service
Quality Service!
The service was great and I am very pleased also my vehicle was cleaned inside and out. The damaged was repaired perfectly.
Very helpful and able to explain in detail about issues relating to my vehicle
Fast and friendly good products
Got my oil changed, not a long wait time, and everyone was friendly and got the job done
Easy scheduling and quick service.
Jen VanArnsdale is a big asset.
Great service all the way around.
Doug and the rest of the team behind the counter were very courteous and helpful. Nissan vehicles were meant to have Nissan parts. The fact that the tire sensor is under warranty is comforting
Friendly service