Customer Testimonials
Service is always a very smooth transaction
I like the convenience of being close by.
Great service
Everyone goes above beyond to help you.
Friendly and Helpful
I liked the time that I was able to get my oil change. I called Friday after lunch and they got me in at 3:30 that afternoon. I really appreciated this so much.
Things are completed in a timely manner
Friendly and professional
Very friendly staff excellent timely service !!
Always a great experience.
Ease of getting a appointment and quick service it was great everyone are so noce
The staff at your dealership are the absolute best. Your service advisors are fantastic and take great care of me, especially Benjamin, who I’ve come to know over the last few years. I know I can trust the staff at this dealership and that is the most important thing to me.
Very friendly and checked everything to make sure everything was good.
It seem to be good! This was first time.
Easy to make service appointments, listen to my concerns and usually no surprises at the end
Very informative when I asked questions. Staff was really nice.
Good service
Great people to deal with.
Everything
I love my ford explorer and misty is the best sale person
Convience and friendly service
Had a tire emergency and was told I needed back brakes. I deferred to have them done at that shop instead went to my regular mechanic at Don Franklin Ford. He assured me I had lots of time and they would let me know during an oil change the next time I needed my brakes worked on. I appreciate them so much. Honest fair and fast.
Friendly wait time is good service personnel is good
I had Don at the service desk, very friendly and helpful and got me in and out in no time!
Clean and neat
Great customer service.
Good people
Service was quick and easy.
Great service and staff.
They were Very helpful and worked really hard to needs!
I have been a fairly loyal Ford owner. Bought my first brand new car 1989 Ford Escort. I have owned 6 Explorers, 5 Ford trucks 1 Sable, and 1 MKX.
I have purchased 4 vehicles from Don Franklin. Always had great customer service.