Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 13, 2025 — Rated 10 out of 10 by E.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Punctual in the service, informative, professional.

Report a concern   November 13, 2025 — Rated 9 out of 10 by D.A. Don Franklin Ford - Service
What do you like about our products and services?

Every one was very helpful

Report a concern   November 13, 2025 — Rated 10 out of 10 by R.J. Don Franklin Burkesville Service Department
What do you like about our products and services?

Friendly quick service

Report a concern   November 13, 2025 — Rated 9 out of 10 by B.H. Don Franklin Bardstown - Service
What do you like about our products and services?

Easy to use.

Report a concern   November 13, 2025 — Rated 10 out of 10 by H.O. Don Franklin Hardin County Ford Service
What do you like about our products and services?

I personally like the friendly service advisors and service manager they continue to go over and beyond to keep me advised to the status of any of my vehicles that may be in there for service. They also let me know upfront what it’s gonna cost couldn’t ask for any better people Thank you for taking care. of our needs when it comes to our vehicles, John Last name removed.

Report a concern   November 13, 2025 — Rated 9 out of 10 by J.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Easy to make appointments which are usually done in a speedy manner

Report a concern   November 13, 2025 — Rated 10 out of 10 by S.P. Don Franklin Ford - Service
What do you like about our products and services?

Great!!!

Report a concern   November 13, 2025 — Rated 10 out of 10 by B.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Customer service

Report a concern   November 13, 2025 — Rated 10 out of 10 by Paul Newton Don Franklin Bardstown - Service
What do you like about our products and services?

Curtesy and professional

Report a concern   November 13, 2025 — Rated 10 out of 10 by I.M.F.S.I. Don Franklin London Ford - Service
What do you like about our products and services?

Love my Lincoln

Report a concern   November 13, 2025 — Rated 10 out of 10 by J.C. Don Franklin Ford - Service
What do you like about our products and services?

Promptness and quick service

Report a concern   November 13, 2025 — Rated 9 out of 10 by B.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Close to my home.

Report a concern   November 13, 2025 — Rated 10 out of 10 by M.G. Don Franklin Burkesville Service Department
What do you like about our products and services?

Products are great and service is wonderful

Report a concern   November 13, 2025 — Rated 10 out of 10 by Hannah Clark Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very helpful! Always making sure my vehicle is ready to go on the road!

Report a concern   November 13, 2025 — Rated 9 out of 10 by J.Y. Don Franklin Campbellsville Service Department
What do you like about our products and services?

They got to my car quickly and fixed the problem.

Report a concern   November 12, 2025 — Rated 10 out of 10 by L.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Came in for oil change and I was able to get in early.customer service was excellent and cleanest of the store was great

Report a concern   November 12, 2025 — Rated 10 out of 10 by David Mann Don Franklin Burkesville Service Department
What do you like about our products and services?

They did. What they eas supose to do

Report a concern   November 12, 2025 — Rated 10 out of 10 by Andrew Edelen Don Franklin Russell Springs Sales Department
What do you like about our products and services?

We bought a great car from them and a lot of help from a salesman named Blake. He was friendly and very helpful with any questions or concerns.

Report a concern   November 12, 2025 — Rated 10 out of 10 by S.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Always friendly service

Report a concern   November 11, 2025 — Rated 10 out of 10 by Kendra Armstrong Cole Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Our sales rep Micah was friendly, attentive and got us the car we wanted!

Report a concern   November 11, 2025 — Rated 10 out of 10 by S.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

You guys are the best

Report a concern   November 11, 2025 — Rated 10 out of 10 by G.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Servive rep is knowledgeable efficient and friendly.

Report a concern   November 11, 2025 — Rated 10 out of 10 by T.H. Don Franklin London Ford - Service
What do you like about our products and services?

They was quick with getting the parts I needed and quick at installing them! Good communication!

Report a concern   November 11, 2025 — Rated 10 out of 10 by T.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Friendly reps and fast service!

Report a concern   November 11, 2025 — Rated 10 out of 10 by T.M. Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Demetrius is very kind a willing to answer any questions we have. Selection is nice. The whole team is friendly.
The detail shop needs a little improvement. The vehicle we bought needed cleaning and they took it to them. I had to clean again on inside when I got home because it was still dirty. Demetrius is going to have them do it again.

Report a concern   November 11, 2025 — Rated 10 out of 10 by David Burgin Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Don Franklin in Bardstown has always treated me and my family fair. They have great customer service and have earned my business.

Report a concern   November 11, 2025 — Rated 9 out of 10 by K.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

My service was fast and everyone was friendly.

Report a concern   November 11, 2025 — Rated 10 out of 10 by Carolyn Coleman Don Franklin Somerset KIA Sales
What do you like about our products and services?

Excellent customer service

Report a concern   November 11, 2025 — Rated 10 out of 10 by C.M. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Me and my wife are now on our 3rd and 4th Kia vehicles. Like that our vehicles have been reliable. Have made relationships with those that we have worked with at the Bowling Green dealership.

Report a concern   November 11, 2025 — Rated 10 out of 10 by L.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone always very helpful and kind. Explains exactly what is happening.


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