Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 31, 2026 — Rated 10 out of 10 by James Mattingly Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Over all experience was great

Report a concern   May 31, 2026 — Rated 10 out of 10 by M.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great customer service. Fast and efficient.

Report a concern   May 31, 2026 — Rated 10 out of 10 by Gary Frazier Don Franklin Campbellsville Service Department
What do you like about our products and services?

I get my beloved Skag mower serviced here and they do a great job!

Report a concern   May 31, 2026 — Rated 10 out of 10 by D.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly and efficient guys in the service department.

Report a concern   May 31, 2026 — Rated 10 out of 10 by R.G. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

They have always taken care of any issues that we’ve had with any of our vehicles. We’ve been loyal customers for over 30 years

Report a concern   May 31, 2026 — Rated 10 out of 10 by J.L. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

quick

Report a concern   May 30, 2026 — Rated 10 out of 10 by Falon Britton Don Franklin Somerset KIA Sales
What do you like about our products and services?

I can’t say enough great things about my experience with Chris K at Don Franklin KIA! Buying a new car can sometimes feel overwhelming, but Chris made the entire process smooth, stress-free, and even enjoyable. His kindness and professionalism really stood out, and his knowledge helped me feel confident in my decision. He truly cares about his customers and goes the extra mile to make sure you’re happy. I absolutely love my new car and am so grateful for his help. If you’re looking for a great car-buying experience, I highly recommend Chris K!

Report a concern   May 30, 2026 — Rated 10 out of 10 by D.E. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I would give service a blue ribbon they got my brakes fixed three days before my appointment because I have three days worth long trips I must take you always do the service on our vehicle thanks again

Report a concern   May 30, 2026 — Rated 10 out of 10 by M.F. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Love my seltos.
Everybody was so professional. Made my service for my oil change a breeze. The best

Report a concern   May 30, 2026 — Rated 10 out of 10 by D.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nissan vehicles are very nice. Both in practice and price. After sale - outstanding service.

Report a concern   May 30, 2026 — Rated 10 out of 10 by Kristina Davis Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great Customer service every time!

Report a concern   May 30, 2026 — Rated 9 out of 10 by B.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quality of service

Report a concern   May 30, 2026 — Rated 9 out of 10 by M.G. Don Franklin Bardstown - Service
What do you like about our products and services?

This trip they went the extra mile to make sure everything was running smoothly

Report a concern   May 30, 2026 — Rated 10 out of 10 by Bruce Garcia Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick and easy. Friendly staff.

Report a concern   May 30, 2026 — Rated 10 out of 10 by P.H. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Dependable

Report a concern   May 30, 2026 — Rated 10 out of 10 by R.J. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Collin was extremely knowledgeable and made the experience of buying an Elantra for our sons graduation from high school a smooth and awesome experience!!

Report a concern   May 30, 2026 — Rated 10 out of 10 by W.S. Don Franklin Auto
What do you like about our products and services?

Fair negotiation and we’re very accommodating

Report a concern   May 30, 2026 — Rated 9 out of 10 by B.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Dependable

Report a concern   May 30, 2026 — Rated 10 out of 10 by Peggy Sexton Don Franklin Monticello Sales
What do you like about our products and services?

Friendly staff, fast service.

Report a concern   May 30, 2026 — Rated 10 out of 10 by C.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff are courteous and responsive. I trust that the staff are not pushing unnecessary services. I like the coffee bar.

Report a concern   May 30, 2026 — Rated 10 out of 10 by Tamara Taylor Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

I thought Dimitri was really good and very knowledgeable at helping me look at Cadillac. He went above and beyond, but they were just too much out of my price range. I have not been car searching for a long time so I thought there would be more room for negotiation. I thought it was a wonderful car lot and great people that worked there.

Report a concern   May 30, 2026 — Rated 10 out of 10 by S.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Needed a truck worked on and needed a diesel tech and your service department went above and beyond to help me. Will be back again when I neede service again

Report a concern   May 30, 2026 — Rated 10 out of 10 by Julia Bailey Don Franklin Ford - Service
What do you like about our products and services?

I like Ford products and the service is always great

Report a concern   May 30, 2026 — Rated 9 out of 10 by J.H. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Good service know how to take care of customers

Report a concern   May 30, 2026 — Rated 10 out of 10 by S.B. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Fast reliable service

Report a concern   May 30, 2026 — Rated 10 out of 10 by K.C. Don Franklin Burkesville Service Department
What do you like about our products and services?

The coupons

Report a concern   May 30, 2026 — Rated 10 out of 10 by T.E. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Prices are hard to beat and sales person wasn’t too pushy

Report a concern   May 30, 2026 — Rated 10 out of 10 by Herbert Robertson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They’ve always provided me with very good service and very kind people. I recommend them to anybody who like to go there.

Report a concern   May 30, 2026 — Rated 9 out of 10 by D.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Nice facility, knowledgeable service staff.

Report a concern   May 30, 2026 — Rated 10 out of 10 by James McGee Don Franklin Bardstown - Service
What do you like about our products and services?

Service is amazing and Jena is always in a great mood she is the best


Privacy Policy