Customer Testimonials
The service riders are always outstanding and the product from GM is always good
Ivan was helpful
Appreciate the courtesy and accommodation given by service advisor Jarrett Whitlock. Service techs do good work.
Customer service
Friendly and prompt work.
Service very professional and was very quick
Service department has always been courteous and helpful. I have never felt pressured or felt they ever
Tried to do services that were not necessary.
It's good service.
Chris is a very nice employee you at Franklin auto are lucky to have him in your employment he explained everything when we are ready to get a new car truck we will ask for him to handle our buisness
The service people were so nice , and was in and out in about 1hour…th the waiting was very nice
Easy drop off
Excellent
Friendly and informative.
The staff was polite and welcoming. The service department seemed to run efficiently.
You can get me in, we’re Bardstown can’t
Toyota is dependable and your service department is very friendly and knowledgeable.
Fast and thorough service!
Got my appointment scheduled with in 48 hrs
You work together with people and do what you say you’re going to and you do a good job
Everything
We’ve bought several vehicles from Don Franklin. All different lots. There is always a huge variety of vehicles to choose from and a dealership in almost every town near us.
Very dependable service and parts department, friendly and go out of their way to help you Thanks.
Very friendly and knowledgeable sales staff (Collin was great and sold me my car!, Jamal did a great job sending me information on cars before my visit and the test drive coordinator - can’t remember her name - was also very friendly)
I appreciated their willingness to work with my budget and financing too! And I love my new car!
Friendly. Like the inspection. Lets me know about any problems the car has. I like being able to drop the car and pick up anytime after it’s ready. I like being called when it is finished.
Service is always great.
Very good and nice ssleman
Friendly employees, fast service and open to discuss concerns.
They were great
John Florence is an old-time friend. The only reason IJohn Florence is an old-time friend. The only reason I come there.
I had a chevy truck for 40 plus years.
Only think I miss is the quality that chevy had years ago.
My salesperson Andrew was awesome to deal with and Bobby Johnson also.
Service with DonFranklin has always been great for me.
I'd recommend anyone to go visit them.