Customer Testimonials
Was helpful and willing to work with me.
Very friendly people and really helpful and per factional and have a great quality of car’s and trucks.ect and will do their best to help people I would recommend Don Franklin to anyone
Courteous staff, quick service
So far my Hyundai seems very reliable. Service at don franklin is friendly and efficient.
Always on time take care of my car , keep me updated on maintenance required and return it cleaner than I brought it. I have no complaints and appreciate the people at Don Franklin Kia
Both are very good, and professional
Chris was super nice. Had my car in and out pretty quickly. Kudos!
The service people are always friendly and helpful. Services are always done in a timely manner.
Very up front, pleasant experience best every!!!
Ross was amazing to work with. Very polite and courteous about waiting to make sure the trucks that were getting delivered were exactly what they said before pulling my credit. Answered all my questions and helping me find more trucks that were looking to purchase.
We purchased a Buick enclave this year. The purchase and service has been great.
Great customer service, inventory availability, and clean facilities.
quick easy to schedule and service prompt.
Excellent services, wonderful attendance, and affordable costs.
Fast and everyone so nice
Went to dealership to repair key fob for my 2014Dodge truck with 200,000 miles that I purchased from Dale 12 years ago. Didnt have intentions of buying a truck. We drove this 2023 Dodge truck to pool room for lunch for cheeseburgers and before I came back to Somerset, I owned the Dodge truck . Along with 3 other employees, we ate the cheeseburgers there in the showroom.
I was treated very well and feel that I got a reasonable deal on the truck. My age is 72 and hope I am able to put 200,000 miles on this one. Dale, Prentice, Rutherford, and the nice lady where I paid for truck treated me great . Good team!!!
Fast, friendly, nice place to wait!
Fair honest reliable service performed on my vehicle
Excellent service.
Friendly, not pushy
Friendly service and helpful associates
Everything
No pressure to purchase products is good.
I feel like the workers are very knowledgeable in regards to service of my vehicle
Products - Ford has given me 35 years of very good cars. And Don Franklin have proven to be several cuts above in providing customer service. I would recommend them to all.
Great service
Timely
I like a Toyota. The salesman was very helpful.
Great quality automobiles and great service before and after the sale.
Very fast and proficient with my oil change, I need my vehicle done at a certain time and they exceeded my expectations
Friendly people and great service. Most of the time thy can fix my problems