Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 6, 2025 — Rated 10 out of 10 by J.S. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

The staff was great! They were helpful in
making my buying decision and did not
make me feel pressured to make a purchase.

Report a concern   September 6, 2025 — Rated 10 out of 10 by T.L. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

I chose Don Franklin over two other Lincoln dealerships because of the personal and detailed attention we received from our sales rep, Andrew Gani. He allowed me to ask detailed questions by text, we had quick response when we spoke by phone, and his experienced approach was appreciated.
He has been transparent and honest. He has met all our expectations. We appreciate his follow up and open door.

Report a concern   September 6, 2025 — Rated 10 out of 10 by John Chicoine Don Franklin Columbia Nissan Service
What do you like about our products and services?

Always a pleasure to buy a car from peggy. My 6th consecutive car From Don Franklin Neison

Report a concern   September 6, 2025 — Rated 10 out of 10 by K.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always done correctly and in a timely manner! Love the workers who always have a smile on their face and treat their customers with kindness

Report a concern   September 6, 2025 — Rated 10 out of 10 by D.H. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Good salesman, nice treatment

Report a concern   September 6, 2025 — Rated 10 out of 10 by Jeffery Richardson Don Franklin Campbellsville Service Department
What do you like about our products and services?

People and quality of work

Report a concern   September 6, 2025 — Rated 10 out of 10 by C.P. Don Franklin Lexington GM Service Department
What do you like about our products and services?

The people who work there are very friendly to their customers and I like that.

Report a concern   September 6, 2025 — Rated 10 out of 10 by Eric Vanderhoof Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Kendra was very helpful and I felt like the management team was instrumental in working a deal that worked for both them and I. Sales was the best experience I’ve ever had.

Report a concern   September 6, 2025 — Rated 10 out of 10 by P.C. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Quick

Report a concern   September 6, 2025 — Rated 10 out of 10 by F.L. Don Franklin Bardstown - Service
What do you like about our products and services?

The friendly service. The fast service

Report a concern   September 6, 2025 — Rated 10 out of 10 by R.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast service

Report a concern   September 6, 2025 — Rated 10 out of 10 by Emily Frye Don Franklin Somerset KIA Service
What do you like about our products and services?

Easy to work with. Take care of my vehicle. Friendly atmosphere. This was my second Kia. And when the time comes for my third, I’ll come back to DF Kia.

Report a concern   September 6, 2025 — Rated 10 out of 10 by Alexandria Steely Don Franklin London Ford - Service
What do you like about our products and services?

Friendliness & silliness to help

Report a concern   September 6, 2025 — Rated 10 out of 10 by Robby Bryant Don Franklin Campbellsville Service Department
What do you like about our products and services?

We can always trust that the right things are done.

Report a concern   September 6, 2025 — Rated 10 out of 10 by J.W. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Everyone is always nice, helpful and the service is great!

Report a concern   September 6, 2025 — Rated 10 out of 10 by G.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The efficiency and the approach the service department takes in meeting the needs of their customers.

Report a concern   September 6, 2025 — Rated 10 out of 10 by G.G. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

They are done in a timely and professional manner and excellent customer service.

Report a concern   September 6, 2025 — Rated 9 out of 10 by R.U. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Vehicles are always nice & service people are remarkable & honest.

Report a concern   September 6, 2025 — Rated 10 out of 10 by A.T. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Seth is the absolute best service technician. Very knowledgeable and friendly.

Report a concern   September 6, 2025 — Rated 10 out of 10 by S.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Kind, fast, nice waiting area.

Report a concern   September 6, 2025 — Rated 10 out of 10 by Roger Sexton Jr Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service department

Report a concern   September 6, 2025 — Rated 10 out of 10 by L.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service staff were exceptionally thoughtful and kind. They told us how long our service would take and were right on target.

Report a concern   September 6, 2025 — Rated 10 out of 10 by Jerry Fox Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly staff, quick service, beautiful and comfortable new facility.

Report a concern   September 6, 2025 — Rated 10 out of 10 by R.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

The oil change took no time at all, and the waiting room was very nice

Report a concern   September 6, 2025 — Rated 9 out of 10 by E.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast service

Report a concern   September 6, 2025 — Rated 10 out of 10 by F.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Anytime I’ve been down in Kentucky and that vicinity and I needed work done on my vehicle. They’ve always been pretty prompt of taking me in immediately and I appreciate that. Thank you all very much.

Report a concern   September 6, 2025 — Rated 10 out of 10 by E.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good scheduling and short wait time

Report a concern   September 6, 2025 — Rated 10 out of 10 by R.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly and professional

Report a concern   September 6, 2025 — Rated 9 out of 10 by James Adams Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

None

Report a concern   September 6, 2025 — Rated 10 out of 10 by T.W. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The friendliness and professionalism of the staff


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