Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 6, 2025 — Rated 10 out of 10 by Dominic Nthenge Don Franklin Auto
What do you like about our products and services?

Simple, straightforward.

Report a concern   September 6, 2025 — Rated 10 out of 10 by Jane Boyington Don Franklin Auto
What do you like about our products and services?

Professional, friendly fast service

Report a concern   September 6, 2025 — Rated 10 out of 10 by A.V. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The service really friend. Fast service got right to me as soon as I got there.

Report a concern   September 6, 2025 — Rated 10 out of 10 by B.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I absolutely love my new car and the service was absolutely amazing

Report a concern   September 6, 2025 — Rated 10 out of 10 by S.R. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

It’s easy to get an appointment and get your vehicle serviced and the employees are very professional and friendly!

Report a concern   September 6, 2025 — Rated 10 out of 10 by J.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything the service is quick the employee are great they always take care of everything I need. Excellent service.

Report a concern   September 6, 2025 — Rated 10 out of 10 by Greggory Gossom Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Josh Barrett, Dave Brown, and Hammer are all awesome! Been doing business with them for many years now!

Report a concern   September 6, 2025 — Rated 10 out of 10 by J.T. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Shonda Brock was a true delight in find the vehicle I wanted. She gave so many recommendations on vehicles. She deserves a raise!

Report a concern   September 6, 2025 — Rated 10 out of 10 by Christy Burton Don Franklin Somerset KIA Service
What do you like about our products and services?

The employees at Somerset location are super nice and kind!!

Report a concern   September 6, 2025 — Rated 10 out of 10 by Chelsie Collins Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They are fast and friendly

Report a concern   September 6, 2025 — Rated 10 out of 10 by J.N. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Sales representative was super!

Report a concern   September 6, 2025 — Rated 10 out of 10 by Jason Bingham Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Loved everything about them

Report a concern   September 6, 2025 — Rated 10 out of 10 by Norman Bradley Don Franklin Bardstown - Service
What do you like about our products and services?

Service is Excellent and Prices reasonable and lower than most of the competitors.

Report a concern   September 6, 2025 — Rated 10 out of 10 by J.G. Don Franklin Monticello Sales
What do you like about our products and services?

Our salesman, Matt, was very helpful and easy to work with.

Report a concern   September 6, 2025 — Rated 10 out of 10 by Jonathan Curry Don Franklin Somerset KIA Service
What do you like about our products and services?

Tyler I the service department is the only reason I drive from Corbin to somerset to get my vehicle serviced.

Report a concern   September 6, 2025 — Rated 10 out of 10 by Marian Sims Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I like everything. Courteous, smart, and kind. I’ve been here since my car had 4 miles on it. I love the patience of Chris and Leanna and Alexa. Soo helpful and they care about me. I’m 80. My car must be safe. My sonata is fabulous. Thank you. ❤️❤️❤️

Report a concern   September 6, 2025 — Rated 10 out of 10 by Sarah Cooke Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Great services for any and all vehicles they sell , the staff is very helpful and knowledgeable!

Report a concern   September 6, 2025 — Rated 10 out of 10 by J.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone was very friendly and helpful.

Report a concern   September 6, 2025 — Rated 10 out of 10 by Brenda Bowling Don Franklin London Ford - Service
What do you like about our products and services?

Got my suv back fast gave me list that showed what needed to be done and what they done

Report a concern   September 6, 2025 — Rated 10 out of 10 by D.D. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast and friendly

Report a concern   September 6, 2025 — Rated 10 out of 10 by Steven Elliott Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Micah was amazing to work with, was very down to earth, and knowledgeable! We couldn’t have asked for a better sales consultant! He wasn’t pushy, answered questions truthfully, and made sure we had the vehicle we wanted. We were able to make a decision quickly and drove away with the vehicle the next day!

Report a concern   September 6, 2025 — Rated 9 out of 10 by P.R. Don Franklin Russell Springs Service
What do you like about our products and services?

Service was quick and easy

Report a concern   September 6, 2025 — Rated 9 out of 10 by L.B. Don Franklin Burkesville Service Department
What do you like about our products and services?

Great customer service

Report a concern   September 6, 2025 — Rated 10 out of 10 by V.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Professional friendly service

The option to schedule services through the App

Report a concern   September 6, 2025 — Rated 10 out of 10 by R.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Everyone was extremely nice and helpful with questions about my repairs.

Report a concern   September 6, 2025 — Rated 9 out of 10 by Raymond Mullins Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Routine maintenance was efficient and proper. First visit was exceptional. After I complete two more preventative maintenance visits, I’ll be better prepared to offer a full assessment of this dealerships ability to consistently meet or exceed customer expectations.

Report a concern   September 6, 2025 — Rated 10 out of 10 by K.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quality vehicles and helpful staff in the service department and sales department!

Report a concern   September 6, 2025 — Rated 10 out of 10 by David Turner Don Franklin London Ford - Service
What do you like about our products and services?

I would say I worked with Alex when getting my Bronco Sport. However, that would be a disservice to the London team. I bought a vehicle before it had its trade-in inspection and service. That’s how new to the lot it was, not even listed yet.

They still did the inspection and service, including around $2000 billed worth of service including a replaced front axel, without me paying a dime more.

While they waited to get it fixed over a holiday weekend, they gave me a loaner Jeep Cherokee Altitude.

They have been endlessly supportive of my first major car purchase as a team all around, and that is how you make permanent customers.

Report a concern   September 6, 2025 — Rated 10 out of 10 by Michael Masterson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

David in service does a great job keeping up with keeping my cat running great.

Report a concern   September 6, 2025 — Rated 10 out of 10 by L.R. Don Franklin Burkesville Service Department
What do you like about our products and services?

Staff is very friendly and accommodating.


Privacy Policy