Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 23, 2026 — Rated 10 out of 10 by Kristina Davis Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great customer service!!!
Report a concern   February 23, 2026 — Rated 10 out of 10 by Perri Warren Don Franklin Campbellsville Service Department
What do you like about our products and services?

Gary, Blake and their team are the best! They always go out of their way to take care of me and my Jeep! That is why I drive EIGHTY miles to have them service my Jeep instead of just using a local dealer! I purchased my Jeep at DF in Campbellsville and have since moved away but will continue to drive back to have them take care of me because of how great they are!!!
Report a concern   February 23, 2026 — Rated 10 out of 10 by R.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Good. Fast
Report a concern   February 23, 2026 — Rated 10 out of 10 by M.M. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Very fast and friendly service.

Report a concern   February 23, 2026 — Rated 10 out of 10 by T.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Always helpful and do a good job
Report a concern   February 23, 2026 — Rated 10 out of 10 by K.B. Don Franklin Monticello Service
What do you like about our products and services?

Great service nice people

Report a concern   February 23, 2026 — Rated 10 out of 10 by Angela Anderson Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Adam is great! This has been the best experience I’ve ever had buying a car! I’m 53… so I’ve bought a few in my lifetime!

Report a concern   February 23, 2026 — Rated 10 out of 10 by A.F. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I love my Tucson!
Report a concern   February 23, 2026 — Rated 10 out of 10 by M.J. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Selection, no hassle
Report a concern   February 23, 2026 — Rated 10 out of 10 by K.W. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Salesmen were exceptionally nice and helpful.

Report a concern   February 23, 2026 — Rated 10 out of 10 by Carl Hamblen Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Always have something I need
Report a concern   February 23, 2026 — Rated 10 out of 10 by D.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The employees are knowledgeable kind and described the process in detail. Jordan explained what could and what needed to be done properly

Report a concern   February 23, 2026 — Rated 10 out of 10 by R.L.C. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

You have the best sales person, Lewis. He walked us through the whole process. The finance guy was incredible. I love the new K4. I thought id never love another car after my 2021 forte. The price was great, the add-ons were perfect for me. I am so happy!
Report a concern   February 23, 2026 — Rated 10 out of 10 by B.S. Don Franklin Monticello Sales
What do you like about our products and services?

Customer service was amazing , very caring staff
Report a concern   February 23, 2026 — Rated 10 out of 10 by B.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Efficient and courteous service.
Report a concern   February 23, 2026 — Rated 10 out of 10 by C.U. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Respectful, honest, and sincere customer service!

Report a concern   February 23, 2026 — Rated 10 out of 10 by C.A. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everyone was very kind and pleasant

Report a concern   February 23, 2026 — Rated 10 out of 10 by V.A. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The staff is awesome.

Report a concern   February 23, 2026 — Rated 10 out of 10 by J.C. Don Franklin Russell Springs Service
What do you like about our products and services?

Friend ly
Report a concern   February 23, 2026 — Rated 10 out of 10 by P.C. Don Franklin Bardstown - Service
What do you like about our products and services?

Timely appointment and quick service .
Report a concern   February 23, 2026 — Rated 10 out of 10 by Paula Phelps Don Franklin CDJRF Sales Department
What do you like about our products and services?

Dependability. This is my 5th Nissan. Cody Charles and Colleen were great to work with.

Report a concern   February 23, 2026 — Rated 10 out of 10 by Lawrence Parsons Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Coye, Kendra, and Travis were all very pleasant z, patient, and helpful.

Report a concern   February 23, 2026 — Rated 10 out of 10 by John Johnson Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

so far i have just spoken with a couple of salesmen. very knowledgeable

Report a concern   February 23, 2026 — Rated 10 out of 10 by M.J. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Nice people but we found hidden cost in the contract that we was not told about. Not good business practices.

Report a concern   February 23, 2026 — Rated 10 out of 10 by J.G. Don Franklin Ford - Service
What do you like about our products and services?

I love how friendly the staff is!! I have my routine maintenance and everything done with Don Franklin Ford, and I always have really good service there and everyone is always really nice.
Report a concern   February 23, 2026 — Rated 10 out of 10 by L.T. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Reliable and sharp!
Report a concern   February 23, 2026 — Rated 9 out of 10 by J.T. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

I like Don Franklin and who helped me, but I was under impression that per your advertisement it stated bad credit, no credit, whatever everyone drives at 0- little down payment. Got approved but a huge down payment was needed on a used vehicle which I don't understand because we had more than enough money coming in. I do hope to do business and get a vehicle soon
Report a concern   February 23, 2026 — Rated 10 out of 10 by Lori Boblitt Don Franklin Bardstown - Service
What do you like about our products and services?

Appointments are made easy and are able to get in and out quickly

Report a concern   February 23, 2026 — Rated 10 out of 10 by W.F. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Always greeted and work done is excellent
Report a concern   February 23, 2026 — Rated 10 out of 10 by R.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Dealer was a nice guy. I’m looking for Audi 7Q Premium Plus from year 2022 to 2023.


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