Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8315 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 20, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

No wait time, and the staff from walking in the diet to being discharged was an excellent experience considering I had to visit the ER!

Keep up the great service
Thank you again

Report a concern   November 20, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Quick, convienent, and friendly people.

Report a concern   November 20, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Top service and treatment

Report a concern   November 20, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Close to my house, friendly competent people.

Report a concern   November 20, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Patient centered focus always makes for a solid experience.

Report a concern   November 19, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Very helpful and attentive to my needs.

Report a concern   November 18, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Super nice folks. Very caring and attentive. Would be nice if dining area were open with limited items between regular hours.

Report a concern   November 18, 2025 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What could we do to improve?

Nurse Adam was awesome caring and attentive and offered full support ! X ray tech and ultrasound tech were very patient and helpful and understood I’m deaf and we’re slow to explain and understand. Drayden MD was obviously uninterested and zero compassion /empathy. Makes you look terrible..

Report a concern   November 18, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff and their professionalism and care. They go above and beyond to make sure you are comfortable, and thoroughly prepare you for any procedure, even if it is just blood work, etc. The care here is top notch.

Report a concern   November 18, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything was great! Very smooth and easy. Ana, Tanner, and Kecia were all amazing!

Report a concern   November 18, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I liked everything. The bed was very comfortable, the nurses were very lice and considerate. Dr Sidhu was very considerate and the anesthesiologist was very lice. I just enjoyed the whole experience.

Report a concern   November 17, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Clean, prompt service, caring staff

Report a concern   November 17, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Efficiency and professionalism

Report a concern   November 17, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

At almost 70 years of age (nope, I don't look it!) and so many PCPs along my path, never before have I ever had a Primary Care Physician like Dr. Evan Calmenero. He, along with his staff, is exceptional and more. Dr. C. always makes time to spend with his patients to make sure that all of their questions and concerns are answered before they leave.

Another big bonus for Dr. C and team is that for each and every appointment I had with him over the last couple of years, not once .... not even once has he ever been late in seeing me at my appointment time.

Dr. C. has a gentle and caring manner - a stark contrast from my last PCP. Dr. C actually listens and is genuinely concerned for his patients' wellness.

I cannot recommend Dr. Colenero highly enough. He sets the gold standard for what primary care physicians should be. Bravo, Dr. C.! // First name removed J. Przeracki

Report a concern   November 16, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

great service with no time waisted- very smart doctor

Report a concern   November 16, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Awesome prompt everyone was so kind! Dr was awesome!

Report a concern   November 16, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Very efficient staff, not a long wait to be seen. Very thorough in addressing my health issues.

Report a concern   November 16, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The team was very, very friendly, great service and always asked me lots of questions and told me what they were doing

Report a concern   November 16, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Quick efficient good care

Report a concern   November 16, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great facility and people.

Report a concern   November 16, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The entire staff was professional and personal. Plus, they kept me and my family up to date.

Report a concern   November 16, 2025 — Rated 0 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
How did we disappoint you and what can we do to make things right?

Double billing. Lack of expertise by the doctor/nurse.

Report a concern   November 16, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

very caring and soft-spoken staff members, service was quick, I thought that I'd go home by morning, but I was home by midnight already.
thank you,
First name removed

Report a concern   November 16, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Great service from security to the Dr. Lee and the RN Amber

Report a concern   November 16, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Friendly, Helpful, quick to register and see a doctor, and clean facility.

Report a concern   November 15, 2025 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Attentive, professional and caring.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Professional and courteous staff.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great service.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff are excellent and friendly from pre-op nurse, OR Team of Dr. Sandhu and post-op nurse. They explain everything and very thorough.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Your professionalism & proceses


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