Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8964 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 31, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very friendly and professional staff from start to finish!

Report a concern   May 30, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

TIMELY

Report a concern   May 30, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very prompt and professional yet empathetic.

Report a concern   May 30, 2026 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very friendly staff, nurses & doctors. Nice place

Report a concern   May 30, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

All the nurses were extremely caring and made sure I had everything I need pre and post-op. The nurses made this experience the best it could be.

Report a concern   May 30, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

BSW is very close to where i live.

Report a concern   May 30, 2026 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What could we do to improve?

nothing really

Report a concern   May 30, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff is knowledgeable, efficient, courteous and well prepared for any procedures I've had done. Procedures are done on time--no long waits. I've encountered no problems and have no gripes.

Report a concern   May 30, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Good

Report a concern   May 29, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Muy buena atención fui atendida inmediatamente y el servicio lo mejor

Report a concern   May 29, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly helpful staff

Report a concern   May 29, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone made it a great experience for my wife who always asks questions mans got answers..

Report a concern   May 29, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Great !!

Report a concern   May 29, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Listened to me, was quick to address my pain and figure out what was causing the pain. Amazing and attentive staff. They made an awful situation better.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

generally low initial wait time, exceptionally personable staff

Report a concern   May 29, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The facility was very nice and clean. The nurses and staff were also very friendly and professional.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff members were phenomenal - Attentive, alert, responsive, and super friendly. Gave birth to my first child this week and the service was nothing like I’ve seen before in a hospital. Would recommend to anyone 100%

Report a concern   May 28, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The whole staff and surgical team were very attentive and provided excellent care.

Report a concern   May 28, 2026 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great experience for my first surgery. Staff was very nice each step of the way. Everyone answered questions or found the answers. I had a very flawless, painless IV placed which I really appreciated placed by Kathleen. Thank you! Kecia was my pre op nurse who was great. Thank you to Dehae RN and Nicole too. Anesthesia was very nice and answered all of my questions and helped calm my nerves before my first general anesthesia. Thank you.

Report a concern   May 28, 2026 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Was well informed and listened to knew about all costs and overall great staff.

Report a concern   May 28, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything was top notch - nurses and doctor's explained everything well and were attentive.

Report a concern   May 28, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was very polite and took very good care of me

Report a concern   May 28, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very empathetic staff. There was a delay in my surgery. I was kept up to date.

Report a concern   May 28, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

All the staff were very nice. Everything happened on time. Surgery appears to have been successful. 10/10 all around.

Report a concern   May 28, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

great staff and services

Report a concern   May 28, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything! Wonderful personnel…

Report a concern   May 28, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Nurses were amazing and so friendly, supportive, and encouraging. Food was good, great customer service.

Report a concern   May 27, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Great and friendly service

Report a concern   May 27, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Very little delays. Good quality service for tests and diagnostics

Report a concern   May 27, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Kind staff, easy to find.


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