based on 8122 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Facility very nice
Friendly staff
Fast efficient check in
I have no complaints
Everyone was polite, cordial, and ready to answer questions.
Smooth check in, personalized care, did not meet or experience any staff that was not friendly or professional.
Quick and easy check-in and friendly staff
Awesome professional staff
It was great being at Baylor Scott. Staff was very supportive and nurses were checking us all the time.
Excellent and focussed staff.
Great customer service
Doctors treat you quick and they are very knowledgeable of how to proceed to see what is wrong with you. I an very pleased thank you for all your work.
Very professional and courteous. Excellent experience!
Doctor and staff took care of all my needs. No issues.
Everything
So hospitable! I like the beeper and the family iupdates very much! The nurses and doctors were AWESOME! We love Dr Gaona from the first visit to his office. He has been reassuring, making it so much easier going into the surgery.
Seen immediately, fast , efficient, competent, kind and caring.
You are greeted by pleasant caring people - professionals-
The staff were very friendly and helpful. The facility was not crowded and the lounge was very comfortable.
Great team of nurses and Dr.
All the staff was very nice and courteous. I don't have one bad thing to say about my experience.
This hospital exemplifies the highest level of patient care and professionalism!
I was attended to very quickly and the whole staff was very kind and caring.
Scheduling was delayed without reasonable explanation and having to sit an extra hour having not eaten for a day and a half resulted in not feeling well and headache.
Everyone was very nice
The doctor was very nice and explained the medical info very well.
Informative, timely, friendly!
Quick, efficient, courteous.
The people
Everyone was very nice and helpful. There was very little wait time and an overall great experience!
EXCELLENT PERFO
Cleaning facilities and professional staff
No privacy with only a curtain separating space. The staff was nice. I was a bit taken back when I was not able to see out of one eye when waking up from anesthesia. The nurse and doctor seemed defensive at first but then gave me saline solution to see if that will help because my eyes were extremely dry.
I had a colonoscopy procedure and my doctor and the whole support team was great! Thank you!
Great nurses! And nice facilities