Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8315 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 26, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Nurses

Report a concern   November 26, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Service, care & treatment

Report a concern   November 26, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Great doctor and great service
Report a concern   November 26, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

They were professionals who were kind to my mother
Report a concern   November 26, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The kindness of all staff

Report a concern   November 26, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I loved everything! Beautiful, clean, and efficient reception area, same with pre-op and post op. The entire Staff that I interacted with were wonderful. Shout out to Nurse Tanner and Nurse Shannon as both were attentive and outstanding. Post op/Recovery was so calm and efficient. Totally an excellent experience. Thank you!
Name removed
Report a concern   November 26, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

amy and chessey prop op nurses were great . all people helpful and friend . dr victoria knoll was so great
Report a concern   November 26, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Great hospital and great people.
Report a concern   November 26, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

All the services are very good. Highly recommend

Report a concern   November 26, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Supportive, friendly, and respectful medical staff that makes baby delivery a wonderful experience, especially for first time Mom and Dad.

Report a concern   November 26, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great service. Friendly people.
Report a concern   November 26, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff. Absolutely incredible.
Report a concern   November 25, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everybody we came in contact with were professional, friendly, capable. No excessive waiting. Welcoming.
Report a concern   November 25, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Personal and caring.

Report a concern   November 25, 2025 — Rated 0 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

You literally don’t have anyone to answer the phone. An actual phone number would also be helpful. A person on the other end to help with billing would be great.

Report a concern   November 25, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Na
Report a concern   November 24, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

We may have lucked out with our timing but we have never been processed so quickly in an ER.
Report a concern   November 24, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Fantastic staff and Doctor.
Report a concern   November 23, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

The doctor, nurses and staff were kind and helpful.
Report a concern   November 23, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Prompt, friendly, professional.

Report a concern   November 23, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Friendly Fast
Report a concern   November 23, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The entire process was efficient, pre op & pacu staff were professional and kind. Anesthesia and physician were amazing!!
Report a concern   November 23, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was so friendly.

Report a concern   November 23, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Efficient, knowledgeable, and great communication
Report a concern   November 23, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was friendly and very helpful to me before and after my surgery! I was very well informed before my surgery and left with no questions

Report a concern   November 22, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The nurses were amazing!
Report a concern   November 22, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Communication from the point of check-in all the way through to recovery was superb. The meal voucher coupon for my friend while he waited was also a nice touch.

Report a concern   November 22, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Services are absolutely good.

Report a concern   November 22, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Fast and friendly service

Report a concern   November 22, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The hospital staff is so friendly and helpful. The doctors and nurses are so kind and caring. The hospital is very clean and beautifully decorated.


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