Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8620 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 24, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very friendly staff everyone was so nice professional and caring!! The best staff I have ever met we loved the staff!!

Report a concern   January 24, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was so nice and made me feel at ease before my surgery.

Report a concern   January 24, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was soooo nice!

Report a concern   January 24, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Evrything

Report a concern   January 24, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Care for the patients by the nurses & staffs.

Report a concern   January 24, 2026 — Rated 8 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What could we do to improve?

Please allow patient to stay in the out patient post operative facility for quite sometime after a surgery before sending them home soon

Report a concern   January 24, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone wore a nametag! Not so in many other clinics/medical centers.

Report a concern   January 24, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great customer service

Report a concern   January 23, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

All staff was kind and caring and very patent!

Report a concern   January 23, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great staff

Report a concern   January 23, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Absolutely everything and everyone!
Although I was in for surgery, I felt as if I was at the Ritz.
The nurses were excellent. I was an add on to the schedule and you would have thought I was the first and only patient they had. Each and every nurse professional from pre-op, OR and
recovery took care of me like I was family!
Loved my doctors, too.
They should teach every Surgical-Center how to be the finest in the business… the Best.
Thanks a million,
Jan Last name removed

Report a concern   January 23, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

efficiency of nurses and check in process

Report a concern   January 23, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Professional staff and nice facilities

Report a concern   January 23, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff was very knowledgeable and attentive. Super impressed with the food from room service as well!

Report a concern   January 23, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Phenomenal staff- from the nurses to the anesthesiologist and my OBGYN of course. The surgical team that prepped me were unparalleled, as were the nurses that cared for me during my recovery period.

Report a concern   January 23, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Very friendly staff,that cares about you

Report a concern   January 23, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone I met with from the information booth throughout my surgery procedure was polite, professional with knowledge in their respective areas (pre-op through checkout).

Report a concern   January 23, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very efficient & professional

Report a concern   January 23, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

We loved the care we got at Baylor Scott both for mommy and baby. The nurses were super friendly and took care of our medical needs.

Report a concern   January 22, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Right on time, everyone super nice efficient and confident.

Report a concern   January 22, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Efficient, friendly and helpful

Report a concern   January 22, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff was incredibly friendly! They were also great about coming in to do their rounds but also leaving so we could relax. We felt very comfortable and would definitely use this hospital again if we decide to have another baby.

Report a concern   January 22, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Individual care and support from start to finish

Report a concern   January 22, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

People are very professional they are hard workers they care

Report a concern   January 21, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Everyone was extremely nice and very professional, with a little hint of humor.

Report a concern   January 21, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

I really appreciated the prompt attention I received and everyone's great bedside manner. Thank you!

Report a concern   January 21, 2026 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

provided excellent medical care.
physicialns, nursing staff and PA performed role well.

nice physical plant

appreciated convenience of Frisco solution . ...tk

Report a concern   January 21, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

great staff, friendly yet very professional.
showed concern for my well being and concerns.
i felt well cred for throughout my entire procedure.

Report a concern   January 21, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything went very smoothly, from check-in to check-oit

Report a concern   January 21, 2026 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

My surgery was a success and the team did a great job taking care of me. The team was very professional and the care was the best ever for me.


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