based on 8964 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly reception and prompt registration I was seen quickly, diagnosed succinctly treated and released with good recomm for follow up treatment of my wound
it was QUICK and clean and the staff was AMAZING!!! :)
Great staff! RN and MD were knowledgeable and level headed. The doc did not order unnecessary tests or procedures. I hope to not visit an ER in the future, but if I do, it will be Baylor Frisco.
nurses amazing, I feel comfortable in this facility ,doctors are amazing.
Friendly service and informative
Everyone was very attentive and courteous. First class experience all the way around.
Everything and everyone i encountered
Very good
Very clean, extremely friendly people. I had a day surgery and was wheeled out to my car in great spirits.
Very helpful and nice people work in Baylor hospital. I would recommend to everyone.
Quick efficient and I was only poked once for an IV insertion.
Very attentive and considerate
You do things with love and care
So professional
Everyone, every team area were friendly and professional. All areas were clean and modern.
Staff were all exceptionally friendly and efficient. I would especially like to recognize Dr Brockman and Nurses Bryan and Denise. They were all compassionate and clear about what was happening and what would happen next.
Clean, friendly and organize. Ready to be of service to patients
Knowledgeable friendly people, streamlined orderly process.
caring and friendly staff
Nice people
Very friendly, caring and helpful staff!
Everything was good—fast, polite and through
Best hospital experience ever. So impressed with every member of the staff and quality of care in my time of need. I’ll never consider another hospital!
The labor & delivery team was amazing!! I arrived and was 9cm dilated and they worked fast! Vanessa was so sweet and she made me feel like I knew her for years. Something about her just helped me let go. She encouraged me through the contractions. She would counted and remind me to slow my breathing and that I could do it without the epidural. (No time for it.) the postpartum team had great bedside manner. We appreciate everyone who cared for me and my baby girl. And for also being nice and inclusive of my husband. May the Lord bless all of you. I prayed for every single person who would tend to us and the Lord delivered with good people.
The reception of patients was very welcoming. First impression is extremely important, especially for those who may be there for something they are afraid or worried about. It was a smooth annd nice experience.
Dr. Arahi and staff are the greatest.
Great facility and great staff.
Professionalism and a sense of comfort as a patient.
My nurse in recovery was amazing!
Professional while being personal and friendly throughout the process. All nurses, anesthesiologists and intake personnel were great. Facility was exceptional with great personnel who thoroughly explained everything including discharge instructions which they explained but also gave in writing which was very helpful.
Staff and cleanliness