based on 8964 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Pain free IV, friendly nurses, speedy service , easy and friendly registration , competent Anathesiologist and Dr.
Professional staff
Prompt
This was our second delivery here and both times the hospital were amazing and so kind with the exception of one nurse. We love Baylor and we are so glad this was where we chose to have our baby
Staff professional; Explained what was being done and when and why clearly, great bedside manner , if I had questions staff would explain and answered with no hesitation.
Friendly staff, clean environment.
Timely, efficient and informative. Time to resolution of my issue was much faster than expected.
Was good experience
Everyone was awesome, polite , and explained everything to me perfectly. Felt right at ease.
Keep times - I had to wait an hour after my appointment time before a scheduled procedure was started.
The staff is very friendly and helpful.
Amazing! Best medical care I’ve ever had!
Great staff!
The speed and friendliness compared to any other ER in the world
Great hospital that treats you on an individual level
We really like labor and delivery nursing staff especially Karen made us feel very comfortable. Thank you so much for helping with us delivery.
Everybody is so friendly and extremely caring and attentive. It felt like family
Friendly, informative staff
My wife and daughter received wonderful care by all staff will certainly return in the future.
Every person I encountered, from the receptionist to the discharge nurse were warm, friendly and knowledgeable.
Very professional and well organized service from pre op to post op
Quick, effective, efficient
Admission was quick; In network was confirmed. Nurse Vanessa was kind and professional, the other nurse was gentle and compassionate, the Doctor was thorough and reassuring. I did not feel rushed even though we were aware of how busy they were at the time we were there.
Staff were very helpful and friendly. The facilities are nice and clean.
Everything went very smoothly and everyone was very nice. This was my second surgery at the frisco location and I would definitely use again if necessary.
The medical staff was very professional, and I appreciate my doctor was in network with my insurance there in addition to the facility. I appreciate that I could get xylocaine with the hand IV.
Great hospital
Very caring staff, efficient front desk. Always feel like the nurses care
Friendly and knowledgeable
The staff was so nice and I felt like I was in good hands!