based on 4610 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have been in several area hospitals in the past year and your hospital by far has the
most efficiently run operation and the nicest personnel in all departments that I have ever been a patient in. BSW Frisco is the best!
The best nursing care
Professional yet friendly and engaging to the patient.
The staff in Labor and Delivery are AMAZING!
1st class hospital!
Very professional
Exceptional staff
From start to finish I had a team of folks focused solely on meeting my medical needs and putting me at ease. The medical professionalism and the human compassion I experienced was AMAZING!
Friendly and very attentive staff. Very much appreciate their communication and treatment.
The experience was very easy and prompt and professional
Care was quick and thoughtful, staff was appropriately personal and very professional.
I love the nurse they were very friendly and posted op nurse very kind and helpful.
Thank you
Nice facilities, private L&D & Postpartum rooms, fantastic day nurses, decent food.
The staff were very pleasant and professional at all times. Beautiful waiting room.
Very nice, fully-stocked reception area. Comfortable. Day surgery ran smoothly, and I was able to go home virtually pain-free.
Very Very professional and courteous from the front desk throughout beingseenbythedoctor! I would not go anywhere else given a choice!! I love this place!
I have been here for a couple of day procedures and the people and the facility are wonderful. It will always be a first choice should I have another need and I always recommend it to others,
Very nice facility and run like a well oiled machine, very positive experience!
Every nurse that worked with me was very nice and caring.
We loved our experience at Baylor Scott and White! We especially enjoyed the beautiful and positive staff who made our experience so pleasant! They always checked in on us making sure we were each taken care of. They also took time to answer our questions and provide clarification and information.
Great pre-op nurse free coffee and muffins for my wife in the waiting room nice clean facility
How fast and friendly everyone was
Staff were amazing. Everyone from reception…the wonderful pre-op nurse…anesthesia and surgical nurse…and recovery nurses. In addition, areas were clean and uncluttered. Wife said the cafe was amazing. Truly no complaints!!!
Very courteous and professional
Very quick and I'm feeling better already.
From the time I checked in. To the nursing stiff that prep me for surgery. For doctor Collins. Was very professional and courteous. The attended to me from the beginning of surgery during surgery and after surgery the nursing staff was very very professional. I want to thank them very much.
Very professional & friendly.
Check-in process was lacking. My surgery was delayed due to pre-registration mishap. I was contacted by phone a few hours prior to surgery rather than 1-2 days prior. Billing was not made clear and quite frustrating, especially right before surgery.
Good doctors. Specially Dr.. Lee., very polite and helpful.
Know what they are doing, compassionate, caring, listen to patients in the ER and on phone.
I like the attention of nurses and other personnel too.
Great team