based on 8363 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good care
Super quick and efficient. Everyone was super friendly and helpful!
The staff was very friendly and made sure I had the best care.
I was impressed about the care of the whole team!!!!! Impeccable!!!!!
Easy & Quick… both things necessary for urgent medical needs!
They were very attentive, sensitive to what was going on with me and the staff over all was very pleasant from the front desk to my discharge.
Helpful and kind staff and very clean facilities.
Appointment was timely, for the most part. Team members were cordial and upbeat with not only me, but each other. Team was very good at communicating throughout my procedure.
Everyone was very nice, kind but yet professional. Treated me with respect & handled my medical issue promptly.
Everyone was kind, courteous, professional. No long waiting.
Very efficient and people very nice and explained everything that was going to happen.
The staff were wonderful. The location is not convenient to where we live. Also, the multiple locations in Frisco are confusing.
Everyone was very helpful and professional. The facilities are greatl. I had surgery on June 1 and all those evolved were wonderful. Of course, it started with my surgeon, who is the best!
Everyone was very professional and courteous. I got immediate attention and they started treatments. I have only good to say about everyone that worked with me. The treatments starting working the next morning and I’m slowly getting better. Thank you for your help.
Everyone is pleasant! Do their job in a friendly way. This is the fourth or fifth time I have had my Colonoscopy done at Baylor Frisco. If I need any other procedures done it will be at Baylor Frisco.
How informative the nurses and doctor were when it came to what was going on with me. Suggestions to see a specialist. I would recommend as well as going back for if any future needs
Professional, compassionate, accurate, cleanliness…pretty much everything!
When putting in the IV you used
novocain.
Friendly and professional staff.
The facility is convenient and well thought out. The staff is very attentive, kind and professional. I especially thought the call the next day to follow up on my condition was very nice. The people are top drawer!!
The staff, doctors, nurses. These people make such a pleasant experience for the patients.
I do wish you offered more services as the hospital at George Bush and Preston.
Best staff and very friendly
Everyone is friendly and helpful.
Every one was happy and loved their work.
Friendly staff, efficient operation
Friendly service and staff with great knowledge
Great staff, great services.
My husband and I felt taken care of along with our baby post delivery.
Fast friendly place. No appointment necessary.
Great customer service
EVERYTIME I have been there over the years reception has been very efficient and the medical staff has been great. However there are entreme services this ER does not provide and somehow new residents must be aware and not go there when extreme services are needed .
A list of hospitals that provide extreme services
and their location should be provided to people who haven’t done their due diligence about hospitals in the area so precious time is not wasted……maybe a life/ death situation.