What our patients think of us!

Left in the same amount of pain as when I came in. Dr said I should feel better because my tests were normal.

lovely staff and very clean

Efficient, friendly, knowledgeable professionals who do a great job

Amazing nurses and staff for the labor and delivery! This was my 2nd time delivering at this hospital and like the 1st time, I had a great experience

You have wonderful staff! The nurses were amazing! We particularly loved Dawn who helped us through the entire labor and delivery journey!

Clean fast efficient

Everyone is nice .. they explain what they are going to do

All of the staff members were very attentive and helpful.

Expensive to be taken care of in this medical center. Very clean and caring

Nurses were very caring and pleasant. Things ran on time and facilities where clean and efficient.

Amazing

Labor and delivery department is very good but postpartum experience was bad. Lactation consultant on first day of stay was rude and not helpful at all. We reported the same in hospital as well. Very disappointed with the service and would not recommend it to any one.

Everyone who worked there was so friendly and tool great care of me

Good overall experience. Very nice hospital room. Staff were attentive.

The circular style of the front entrance plenty of nice seating plenty of service waiting to assist you and answer your question and the convenient light up device they hand you for when you're called and all the staff are polite helping people

Excellent services

Nurses were incredible helpful and friendly. Everyone treated me well

Fast and friendly! I felt well taken care of

Absolutely everything! Dr Janecek, Diana, and Bo were absolutely amazing! Their bed side manner was so reassuring. The absolute best hospital experience I’ve ever had.
Would go again if I ever had a emergency

Every one was caring and helpful!

Room maintenance. After room is allocated, there is no cleaning at all. I could see lots of dust on the tables and chairs.

There was no water in the morning on onday because of maintenance activity but that could have planned late night rather in the morning time.

Fast and friendly

From the time we walked into the hospital doors until they sent us off once I recovered, we were met with the sweetest people ever! Everyone was so patient with me as I processed some of the procedures they had to do that I wasn't expecting. The anesthesiologist was super cool and listened to my concerns and used meds that were much better for my system. In fact, this is the first major surgery I've had that didn't end in nausea and worse. Of course, Dr. Royer is top notch with everything he did for me an my foot.
The nurses were so relatable and approachable .... unlike any set of nurses I've ever had!
Highly recommend Dr. Royer and BSW of Frisco!!

The nurses were all great. The facility was also really nice

Very at tentative to me from the beginning of my appointment until I was picked up from the hospital. They made sure I understood my procedure and the process thoroughly. I had immediate results and went home knowing I received the highest level of care. Very much appreciated!

The service and staff I wasn’t to happy with case worker at all

Friendly, professional, efficient, informative staff. Need I say more.

EVERYTIME I have been there over the years reception has been very efficient and the medical staff has been great. However there are entreme services this ER does not provide and somehow new residents must be aware and not go there when extreme services are needed .
A list of hospitals that provide extreme services
and their location should be provided to people who haven’t done their due diligence about hospitals in the area so precious time is not wasted……maybe a life/ death situation.

Good care

Super quick and efficient. Everyone was super friendly and helpful!