based on 8361 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I've been to most of the hospitals in the Plano/Frisco area both for myself and my husband. Yours is by far the best all around.
Professional, clean, friendly and the best at what they do. From reception, to nurses to surgeons.
They were amazing! Everyone took care of me and were so friendly, shows they genuinely care about their patients.
Thankful for healthcare workers that know how to make me feel safe and taken care of. Very nice front staff as well as back office.
Not crowded. Very clean and organized. Good staff. Quick wervice
Excellent service all around. I am pleased with level and care I received! Keep up the GREAT work!
Easy, efficient and quick check in. Very pleasant people, nurses and i really like Dr. Burleson. The RN Tanner was excellent, also.
Everyone that I came in contact with was so kind and professional.
The ER physician failed to exam the area of my body corresponding to my chief complaint. He wrote for antibiotics based solely on my description of the issue.
Staff were professional and friendly. I was kept informed as to what was going on
I had day surgery and the nurses were very attentive and friendly and made sure u were comfortable.
Everything! Staff, doctors, nurses...everyone was quite helpful. Most of all, I like your location.
Everyone was very friendly and helpful, I felt very well taken care of. Good environment and timely and efficient services. I have been very pleased with your care and services.
No problems
Smooth operations
Friendly people
Nice atmosphere
Knowledgeable staff
Organized operations
Nice staff, nurses, buiding
Excellent service from everyone!
Very friendly and helpful staff, nurses and doctors. Best hospital hospitality ever.
Great service 👍🏼❤️
Most of the time it’s great.
Very comfortable facility resembling a high end lodging experience. Everyone was very helpful.
Staff interaction and organized
I was feeling dehydrated and suffering from constipation after surgery. Call Dr. Robert Taylor, my doctor, and friend, he said to go to Baylor Frisco, and he would send an order for fluids. the care there was prompt, professional. I was very scared and was made comfortable by the care from nurse Julie in my opinion Dr. Taylor in Baylor are the best.
Friendly and helpful staff from check-in, through pre-op, PACU, and out. Expert care from Dr Burleson and the nurse Amy.
The best - very professional.
Check in is very easy. All staff were very friendly and professional.
Everything went very well from the start to the end. Excellent staff and nurses on hand. Great hospital keep up the good work. Thank you for taking care of me.
Your staff truly cares about the patients
Everythig
Kind, efficient, knowledgeable.
It's was so professional and friendly. I was so impressed with the dr and nurses.
THE EMPLOYEES MAKE THE DIFFERENCE. THEY ARE HELPFUL, KIND AND GO OUT OF THEIR WAYTO TAKE CARE OF YOU. FROM THE RECEPTION DESK TO THE OPERATING ROOM....THEY ARE THE BEST!!!!!