based on 2363 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nurses are excellent. Competent and caring. Very well organized hospital!
September 16, 2022 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
Fast, friendly and caring
September 16, 2022 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
Everything! It is close to my residence and you never have a have to wait to be treated. The staff is always competent and friendly.
The professional way they treat patients and take care of our needs.
Very professional
The nurses were absolutely incredible! Elle our labor and delivery was the best nurse we’ve ever had. She made our labor experience so smooth and was so helpful. Very thankful for her!
September 16, 2022 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
We arrived around 11:00 at night and there was a full staff there ready to help us. Fortunately, there were not any other patients waiting so we got to see the doctor right away. The nurses and doctors were pleasant and pretty efficient. I felt that I had gotten very good treatment for my injuries.
The people at the check in desk were awesome. Very helpful and checked back several times to see if we needed anything prior to being brought back for the procedure. Nurses were friendly and helpful before and after procedure. Overall 5 out of 5 stars!!!
Friendly and helpful nurses and Doctors.
The staff is outstanding!!
Attentive
Very friendly and professional
Frisco Baylor (Warren Pkwy) is my very favorite hospital. I always receive the best of care. The nurses and staff and top notch. If I have a choice in which facility - I will ALWAYS choose this one.
Best medical staff with best care.
Best nurses, great attentiveness and so caring. Clean, welcoming and very accommodating.
Not able to provide testing on site for symptoms presented.
The nurses were great
Professional ism of staff and the cleanliness of the facility.
September 15, 2022 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
Fast service
Responsive, attentive, professional, friendly, informative.
The facility is very nice and all of the people that we were in contact with were super nice.
The wonderful nurses in Labor & Delivery as well as in postpartum. Also the rooms are very nice and whole facility is very clean!
Great nurses and support team
I loved that the nursery staff took my baby and allowed me to get a few hours of sleep both nights.
Employees were nice. There was not a lot of delays. Surgery was ahead of schedule.
All of the staff from labor and delivery, to nursery, to postpartum were absolutely amazing. They were attentive, caring, and answered any and all questions. It was my first experience with this hospital, and would definitely recommend.
September 14, 2022 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
Professional and compassionate..........
Everyone was very professional while being very helpful and nice.
Awsome staff and service.
All of your services were excellent! Felt very welcomed.